Design Manager, Vehicle Shopping And Service Experience - Remote Eligible

Design Manager, Vehicle Shopping And Service Experience

GM's Human Interface Design Studio is hiring a Design Manager to lead and elevate our global web and app experiences. We design how customers discover, shop for, purchase, and service their vehicles across markets. Our work spans web and mobile and sits at the center of GM's digital commerce ecosystem. We are modernizing how vehicle shopping and ownership feels in a digital world. This role plays a critical part in defining that future.

This is a hands-on senior leadership role. You will lead a team and stay deeply embedded in the work. You will define the experience vision for vehicle discovery, shopping, and service. You will work alongside designers to refine flows, elevate visual and interaction craft, and ensure the work reflects a clear, cohesive point of view. You will:

• Set and champion a strong experience direction across web and mobile
• Personally raise the bar on visual, interaction, and motion craft
• Lead critique and guide designers through iteration toward simple, intuitive solutions
• Balance roadmap commitments with forward-looking innovation
• Partner closely with product and engineering to shape solutions from concept through delivery
• Translate research and data into clear experience decisions
• Advocate for quality when speed or complexity creates pressure
• Drive measurable customer and business impact

Key characteristics:

• A senior product designer who still loves the work and leads from within it
• Strong in visual fundamentals, interaction design, and motion, with the ability to execute and elevate complex digital experiences
• Able to move seamlessly between big-picture experience strategy and pixel-level precision
• Comfortable navigating ambiguity and bringing clarity to complex systems
• Experienced shipping meaningful web and mobile products at scale
• A steady, confident leader who influences through clarity, quality, and strong point of view

Your skills and abilities (required qualifications):

• 10 or more years designing digital products for web and or mobile
• 5 or more years managing and developing design teams
• Strong portfolio demonstrating craft, systems thinking, and shipped digital products
• Proven experience delivering measurable business and customer impact
• Deep knowledge of UX principles, usability heuristics, and commerce best practices
• Exceptional eye for layout, hierarchy, typography, and visual coherence
• Experience building interactive prototypes and incorporating motion
• Strong storytelling and senior-level presentation skills
• Ability to navigate complexity and manage multiple priorities
• Proficiency in Figma and Adobe Creative Suite

Compensation: The expected base compensation for this role is: ($134,700-207,600). Actual base compensation within the identified range will vary based on factors relevant to the position. Bonus potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

This role is categorized as remote. This means the selected candidate may be based anywhere in the country of work and is not expected to report to a GM worksite unless directed by their manager. This job may be eligible for relocation benefits.

About GM: Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.