Lead Digital Product Manager – Deposit Customer Account Funnel
Wells Fargo is seeking a Lead Digital Product Manager – Deposit Customer Account Funnel to join the Consumer Banking & Lending organization. This role reports to the Head of Deposit Customer Growth Journeys and is responsible for driving customer growth opportunities across the end-to-end deposit application experience. The Lead Digital Product Manager partners closely with executive stakeholders across Product, Digital, Marketing, and Finance to shape business and product strategies that accelerate growth of the deposit customer base. This leader owns the customer journey and supporting business case, with clear accountability for delivering measurable business outcomes.
In this role, you will:
- Support the Product Director and Senior Lead Product Manager with the ongoing optimization of the deposit account opening funnel
- Lead identification of growth and experience opportunities and provide oversight of execution to ensure outcomes align with expected business results
- Deliver long-term, scalable solutions that require vision, creativity, innovation, and advanced analytical and inductive thinking
- Coordinate highly complex initiatives and provide guidance to cross-functional partners
- Champion a strong customer- and data-driven culture across product decisioning and execution
- Strategically engage and influence professionals and leaders at all levels across the enterprise
- Serve as a trusted subject matter expert and advisor to product execution teams and senior leadership
Required Qualifications:
- 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Experience across the customer and product acquisition lifecycle, including shopping, application, and onboarding journeys
- Relevant experience within a direct financial services provider
- Strong understanding of deposit customer and account-level economics, with the ability to drive ROI-based optimization and data-driven decision-making
- Demonstrated ability to work effectively in cross-functional, team-based environments across all organizational levels, where flexibility, collaboration, and adaptability are essential
- Exceptional verbal, written, and presentation skills, with a proven ability to communicate complex concepts, influence outcomes, and broker alignment among diverse and competing priorities
- Ability to exercise independent judgment to identify, analyze, and resolve complex business and product challenges
- Experience creating and delivering compelling, executive-level presentations to a wide range of stakeholders
- Proven experience conducting in-depth competitive and market analyses to identify gaps, risks, and growth opportunities
- Strong financial acumen with the ability to assess key drivers behind performance gaps relative to best-in-class benchmarks
- Demonstrated ability to influence without authority, paired with intellectual curiosity, sound analytical judgment, and polished executive communication skills
- Comfort operating in a highly complex, fast-paced environment
Job Expectations:
- Hybrid work schedule
- Posting Location: 2700 and 2800 South Price Road, Chandler, Arizona 550 S 4th St, Minneapolis, Minnesota 401 S Tryon St, Charlotte, North Carolina
- Pay Range: Minnesota: $119,000-$206,000 annually Required location listed above. Actual salary will depend on location, experience, and qualifications. This position is not eligible for visa sponsorship.
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.