Product Specialist II

Product Specialist II

At TSI our vision is to create a better world by helping to protect people, products and the environment. We are proud of the wide range of solutions we provide that solve our customer's problems around the world. From helping to ensure worker safety and understanding air quality to supporting complex highly technical industries such as pharmaceuticals manufacturing, semiconductor, and research customers, TSI employees are part of something special with a purpose.

As a Product Specialist, you will support our Air Management products designed to provide critical measurements in buildings (HVAC, indoor air quality, room pressure). This role will also develop and implement marketing programs in cooperation with a Marketing Communications Specialist and a Product Manager. The Product Specialist supports customers, sales, and channel readiness, acting as a technical resource in the area of product knowledge and application, conducting product training/demos and engaging on the appropriate standards committees. This individual supports Global Product Managers, by engaging and participating in continuation engineering and new product development projects. The Product Specialist also implements marketing programs, in cooperation with the marketing communications group.

What Will You Do?

• Research, develop and provide information to support customers, sales, and channel partners through verbal and written communication
• Create and develop marketing content for literature, sales tools, application notes, technical bulletins, website, and other marketing vehicles
• Consult with representatives, distributors, and customers to support sales efforts, conduct training, and provide demonstrations
• Play a key role in product launches, helping develop application guidance, contributing expertise to launch materials, delivering training, and supporting sales team members as they learn new products
• Support Product Manager with Voice of Customer activities
• Keep current with standards, codes, regulations, industry knowledge, and best practices in the field
• Represent TSI products through participation and presentations in technical conferences, trade shows, chapter meetings, publications, seminars, and symposiums
• Engage and contribute to industry associations and act as an expert consultant on assigned solutions
• Review and document modifications to standard products
• Participate on industry standards committees, as needed

What Do You Need?

Required:

• Bachelor's degree in Engineering, Science, or industry-related field
• Minimum 3 years of experience in a product support role required; preferably in a technical, customer-facing capacity
• Technical aptitude for product application
• Experience communicating and presenting technical information to a wide range of audiences
• Solid understanding of industry standards, codes, and best practices in the field
• Ability to effectively communicate and present technical information to a wide range of audiences
• Excellent interpersonal, organizational, and verbal/written communication skills
• Solid analytical, decision making, problem solving, and research skills
• Continuous learner driven to succeed and achieve significant results

Desired:

• Experience with direct Testing & Balancing and interacting with HVAC customers (contractors, TAB firms, facility managers, consultants, engineers)
• Familiarity with critical environment applications (cleanrooms, biosafety cabinets, fume hoods, hospital isolation rooms, ORs)
• Understanding of IAQ/ventilation-related codes (ASHRAE 62.1/62.2, ASHRAE 170 for healthcare)
• Knowledge of GMP, ISO 14644, USP 797/800 for cleanrooms and pharma
• Familiarity with wireless connectivity, software integration, and data management platforms

Travel: Must be able to travel 25%

What Can We Give You?

At TSI, our employees are our most valuable assets, and we care about their health and happiness. We offer a competitive benefits program to keep our employees and their family members protected and foster a healthy work-life balance. Additionally, we are committed to employee development and growth, and encourage and foster an environment of collaboration, and innovation. Our work has meaning and the products we design and build help protect people and the environment.

Dress for your day: We want our employees to be comfortable at work and we know they are more productive when they're comfortable. The dress for your day policy allows employees' discretion to select appropriate dress for the business of each workday.

Pay & Benefits: Competitive market salary from $107,000 - $120,000 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. Benefits: Health Insurance: Comprehensive medical, dental, and vision coverage. Retirement Plan: 401(k) with company match. Paid Time Off Program: Paid time off, paid holidays, and paid floating holidays. Other Benefits: Life insurance, employee assistance program (EAP), and professional development opportunities.

*Pay amount does not guarantee employment for any particular period of time. Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States. EOE/Vet/Disability