Senior Corporate Product Marketer, Customer Marketing

Senior Customer Marketing

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain! This role exists to make sure we always have real customer stories, reference customers, and named voices, and ensure these stories show up in the right places at the right moments. You'll work alongside teammates in Marketing, Product, Sales and Customer Success to generate the proof that makes our story believable, not just declarative.

Key Responsibilities:

• Build and own the customer story pipeline
• Put customers at the center of our brand moments
• Ensure proof lands where it matters

Required Qualifications:

• 5+ years in B2B marketing with meaningful time spent in customer marketing, product marketing, or a content/storytelling role tied to customer outcomes
• Experience building relationships with enterprise customers, from users to executive leaders
• Ability to build and manage advocacy or reference programs
• Strong written communication skills, combined with AI aptitude
• Deeply curious interviewer — you know how to find the real story in what a customer says and you're constantly connecting dots as you listen
• Experience coordinating customer participation in events or executive programs
• Comfortable working with data

Preferred Experience:

• You've done this work before, or something close to it, in a B2B environment
• You know what it takes to get a customer to say yes to sharing their story, and you know that the hard part isn't the writing, it's the relationship
• You understand the difference between a story that's technically accurate and one that motivates action
• You think in programs, not projects
• You don't wait for requests to come in, you see gaps and fill them
• You're comfortable working across functions

Location: This role follows a hybrid work model, requiring regular in-office presence at our Minneapolis, MN or Rogers, AR office

What We Offer:

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The annual salary range for this role is $90,200–$139,800 USD. SPS Commerce offers a comprehensive benefits package designed to support employees' health, well-being, and financial security.

Commitment to our Employees: At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact. We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.