Senior Director, Product Development - Public Sector

Senior Director Of Product Development – Public Sector

The Senior Director of Product Development – Public Sector is responsible for leading product strategy, development execution, and operating rigor across a portfolio of public-sector offerings. This leader will define vision and roadmap, translate complex customer and regulatory requirements into scalable solutions, and drive cross-functional delivery from concept through launch and continuous improvement. The role also establishes the measurement, KPI, and communication frameworks needed to provide executive visibility, improve delivery predictability, and ensure high-quality outcomes across product and program teams.

Success in this role requires strong public-sector domain knowledge, technical fluency, disciplined execution, and the ability to align engineering, operations, legal, and leadership around shared business objectives.

The Main Responsibilities

• Define and execute the product strategy for Public Sector offerings, aligning portfolio priorities with organizational goals, market demand, and customer mission outcomes.
• Lead long-term roadmap planning across multiple initiatives, balancing innovation, regulatory requirements, technical feasibility, and business value.
• Build business cases and investment priorities that support growth, differentiation, and scalable delivery for government and education customers.
• Lead the end-to-end lifecycle across product and technical initiatives, from concept, validation, and requirements through development, launch, and iterative enhancement.
• Oversee a portfolio of complex programs and product deliverables, ensuring timelines, dependencies, resource plans, and milestones are synchronized across teams.
• Drive prioritization using customer insight, operational data, technical constraints, and business impact.
• Ensure requirements are clearly defined and translated into actionable technical plans that support quality, compliance, security, accessibility, and usability standards.
• Serve as the central communication point across engineering, operations, sales, legal, and executive stakeholders, tailoring updates to technical and non-technical audiences.
• Establish standardized reporting, governance, and executive communication mechanisms that create transparency around progress, risks, decisions, and outcomes.
• Lead, coach, and mentor product leaders, program managers, and cross-functional teams to deliver with consistency, accountability, and speed.
• Partner closely with engineering, QA, operations, sales, marketing, finance, and legal to remove obstacles and enable seamless execution.
• Define and manage KPI, measurement, and frameworks that provide visibility into delivery health, product performance, quality, cost efficiency, and business impact.
• Track budgets, ROI, and resource allocation across multiple initiatives, ensuring effective prioritization and fiscal discipline.
• Identify risks early, implement mitigation plans, and improve delivery predictability through consistent operating rhythms, tooling, and reporting.

What We Look For In A Candidate

• 10+ years of leadership experience in product management, product development, technical program management, or a related discipline.

• Proven success leading complex product portfolios and large-scale technical programs with multiple stakeholders and cross-functional dependencies.

• Demonstrated ability to build and launch products from concept to scale while establishing delivery frameworks, KPIs, and operating mechanisms.

• Strong understanding of government procurement, compliance, security, and policy requirements in public-sector or similarly regulated environments.

• Exceptional communication, executive presence, and stakeholder management skills, with the ability to translate technical complexity into clear business insight.

• Experience supporting public-sector clients across federal, state, local, or education markets.

• Understanding of government platforms, data security standards, and regulated delivery environments.

• Experience implementing KPI dashboards, reporting frameworks, or workflow tools such as Jira, Confluence, Smartsheet, Tableau, or similar platforms.

• Background leading distributed, matrixed, or multi-disciplinary teams across product, engineering, and operations.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$174,876 - $233,168 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$183,621 - $244,827 in these states: CO HI MI MN NC NH NV OR RI

$192,364 - $256,486 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.