UX Designer Consultant: Onsite

Interaction Designer/Information Architect

The Huntington Design team is seeking a highly motivated Interaction Designer/Information Architect to join a team of design thinkers focused on creating experiences that help people.

As an Interaction Designer, you will lead and facilitate the design process and collaborate with the UX team to identify solutions that balance user needs and desirability, business goals and viability, and technical feasibility across a digital portfolio with multi-channel implications.

This role balances strong execution with increasing confidence in decision-making, collaboration, and problem-solving. You will design solutions used daily by customers and contribute to experiences that support their financial well-being.

Scope & Impact:

• Lead the UX project team and facilitate the UX process
• Own features and flows from concept through delivery
• Contribute across multiple features or projects within a product area
• Drive customer experience outcomes for defined product capabilities

Responsibilities:

• Independently translate user, business, and technical requirements into interaction designs for moderately complex use cases
• Leverage a user-centered design process to design multi-channel experiences for customers and associates
• Own information architecture, interaction flows, wireframes, and prototypes for assigned features
• Manage the UX process for features with minimal direction
• Create project plans that describe the steps relative to the project scope
• Collaborate with product managers and engineers to balance user needs, technical feasibility, and business goals
• Facilitate UX and cross-functional meetings with clear agendas, outcomes, and next steps
• Determine when to conduct usability testing and synthesize insights into design improvements
• Contribute improvements and feedback to the design system
• Implement UX best practices and accessibility standards
• Lead the UX team in presenting deliverables to clients, partners, and executive stakeholders
• Mentor junior designers through coaching, feedback, and collaborative design

Basic Qualifications:

• Bachelor's Degree
• 5+ years of experience in professional UX or interaction design experience

Preferred Qualifications:

• Firm understanding of the user-centered design process
• Strong interaction design and information architecture skills
• Experience designing responsive web and mobile-first experiences
• Familiar with ADA compliance, WCAG, and usability standards & best practices
• Proficiency with Figma, Figma Make, Adobe Creative Suite, Microsoft 365, and Generative AI Chatbots
• Ability to justify design decisions using user insights and data
• Growing systems thinking
• Balanced understanding of specialized UX skill sets
• Proactive communicator with strong storytelling skills
• Ability to guide and influence alignment with partners
• Strong attention to detail and thoroughness of the design solutions and deliverables
• Ability to work on multiple projects concurrently, with the ability to prioritize effectively and manage time
• Ability to successfully navigate ambiguity to define goals, objectives, requirements, and users' needs that drive toward solutions
• Ability to identify experience risks and articulate tradeoffs to mitigate risks
• Solid understanding of product features and business context
• Working knowledge of agile methodologies
• Working knowledge of Design Thinking methods and the Jobs To Be Done framework
• Exempt Status: Yes

Workplace Type: Office

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Compensation Range: Total Base Pay Range 57,000.00 - 113,000.00 USD Annual

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an Equal Opportunity Employer.