Vice President, Digital Products

Vice President, Digital Products

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Overview The VP of Application Development & Product Engineering is the executive architect of the enterprise's digital delivery engine. This role is directly accountable for the design, development, and scaling of high-performing digital products that drive North American revenue growth and operational efficiency.

Duties & Responsibilities

• Full accountability for the development and lifecycle management of customer-facing platforms (e.g., Terminix.com, MyAccount) and critical field-service operational applications.
• Establish and enforce elite engineering standards, including CI/CD, DevSecOps, and automated testing, to ensure a high-velocity, "quality-at-the-source" delivery model.
• Partner closely with Portfolio Governance and Business Stakeholders to translate prioritized demand into disciplined, executable technical roadmaps.
• Own the Application, Platform, and Technical Architecture functions, ensuring architectural standards are directly aligned with delivery speed and long-term business agility.
• Direct the end-to-end release management lifecycle, fostering a culture of continuous deployment that ensures predictable delivery while minimizing business disruption.
• Proactively manage the technical health of the portfolio by balancing the delivery of new features with a rigorous strategy to retire technical debt and obsolescence.
• Drive the pragmatic adoption of emerging technologies-such as Generative AI-assisted development and agentic workflows-to further compress development cycles and enhance application intelligence.
• Champion the operational resilience of the application portfolio, ensuring that scalability, security, and high performance are natively engineered into every digital solution

Candidate Requirements

• Education Bachelor's or Master's Degree in Computer Science, Engineering, or a related technical field.
• 15+ years of progressive experience in software engineering and product delivery, with at least 7+ years in an executive leadership role managing large, distributed teams.
• Demonstrated success in scaling customer-facing digital platforms and improving delivery velocity in a high-growth, matrixed environment.
• Deep experience with modern cloud architectures (AWS/Azure/GCP), microservices, and API management.

The ability to move beyond "project management" to a product-centric model focused on continuous value delivery and user experience.

A data-driven approach to identifying bottlenecks in the delivery pipeline and implementing systemic improvements.

Expertise in managing global delivery partners and 3rd-party engineering firms to augment internal capacity without sacrificing quality.

Expertise in relationship management and an exemplary ability to manage stakeholder expectations through clear and transparent communications.

Ability to handle sensitive and confidential matters with the appropriate level of judgement, discretion, and maturity.

Ability to pragmatically integrate emerging technologies-such as AI-augmented development-to compress the software development lifecycle.

Proven record of leading Agile-at-scale (SAFe, Scrum, etc.) to ensure predictable sprint cycles and transparent progress reporting.

Competency in Site Reliability Engineering (SRE) principles to ensure system stability and performance as delivery speed increases.

Deep understanding of P&L management, CapEx/OpEx balance, and ensuring every engineering hour is backed by a clear business case and ROI

The ability to mediate between business units competing for the same engineering capacity while maintaining enterprise alignment.

Specialized skill in reducing the time from "business requirement" to "production deployment" without increasing the defect rate.

The discipline to quantify technical debt and negotiate its retirement as a part of every functional delivery.

Advanced ability to forecast engineering hours and align resource allocation against complex, multi-stream delivery roadmaps.

Physical Demands and Working Conditions (do not edit)

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to:

• Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Sitting for long periods of time while using office equipment such as computers, phones and etc.
• Performing repetitive motions involving the wrists, hands, and fingers, such as typing, picking, and pinching, within your regular work environment.
• Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.
• Incumbent is required to have: Near-range visual acuity for detailed tasks and ability to perform activities with precision such as analyzing data, viewing computer screens or reading extensively.
• Incumbent will be subject to: Inside working conditions: The change of building environment such as with or without air conditioning and heating.

Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.