US Tech - Specialized AI Design Manager

UX Strategy Manager

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In user experience design at PwC, you will focus on the process of creating and enhancing the overall experience that users have when interacting with a product, system, or service. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards, the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the US Tech team you will lead the UX strategy for AI-powered products, making sure cohesive and adaptive design systems across platforms. As a Manager, you will motivate and mentor junior designers while driving collaborative workshops that turn ambiguity into actionable steps. This position provides an exciting opportunity to shape user experiences by balancing innovative design with agile product development, ultimately enhancing the usability and trustworthiness of AI technologies.

Responsibilities

• Enhance user experiences by focusing on usability and trust
• Maintain cohesive and adaptive design systems are implemented
• Lead project management efforts to meet design timelines
• Promote a culture of creativity and continuous improvement within the team

What You Must Have

• High School Diploma
• 4 years of experience in UX design

What Sets You Apart

• Bachelor's Degree preferred
• Proven experience designing AI-powered products
• Demonstrating advanced adaptive design skills
• Leading UX strategy for AI-powered products
• Conducting qualitative and quantitative user research
• Championing responsible design practices and ethical AI
• Designing for accessibility and inclusivity
• Coaching junior and mid-level designers
• Familiarity with NLP and conversational UI design

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy.

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage.

The salary range for this position is: $73,500 - $244,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.

PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.