Employee CRM, Product Owner (hybrid)

Product Owner

We're seeking a Product Owner to lead the development of internal applications that improve how employees, managers, and business leaders interact with the human capital management (HCM) organization. This role focuses on delivering user-centered, scalable solutions that simplify workplace interactions and enable better, faster decision-making across the enterprise. Our employee CRM product applies CRM principles to view employees as valued customers, while delivering data-driven tools that support workforce planning, talent actions, and organizational effectiveness. Built on SaaS and PaaS integrations and powered by AI, automation, and data transformation, it enables business leaders to make more informed, strategic decisions.

In the human capital management division, we provide advice and insight to attract, retain, reward, and develop a talented global workforce, giving employees the support and tools they need to succeed. This is a vice president level position reporting to the employee CRM product manager, where you'll bring a strong product mindset and use data to inform decisions and shape impactful solutions. You'll partner with UX and HR tech teams to deliver tools that enable smarter talent decisions. This is a chance to influence how we support our workforce through scalable, forward-looking technology.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

Interested in joining a team that's eager to create, innovate, and make an impact on the world? Read on…

What You'll Do In The Role:

• Product Roadmap Development - Lead the execution of analysis and synthesis to support the product team in designing and prioritizing new functionalities and features. Ensure these are aligned with HCM strategy and end-user needs, focusing on automation and AI-enablement to transform HR services.
• Stakeholder Collaboration and Engagement - Partner with global stakeholders across all levels to capture use cases for UX design and user stories. Create user journey maps and process flows to illustrate the impact of end-to-end experiences across applications and features. Collaborate with cross-functional teams to capture and translate data requirements supporting the consumption and production of data.
• Feature Designs and Specifications – Transform use cases into epics, business requirements, and acceptance criteria into clear and actionable user stories for agile development, emphasizing AI-driven data analytics and insights.
• Testing - Partner with QA and UAT teams to actively participate in UAT activities, ensuring new features and enhancements meet business requirements and are ready for deployment.
• Go-to-Market Strategies – Lead go-to-market strategies, including oversight of administration and documentation of product development and release schedules, release notes, user guides, and end-user hyper care.
• Production Monitoring – Monitor production performance, platform metrics, and provide ongoing end-user support, focusing on continuous improvement through feedback and data-driven insights.

What You'll Bring To The Role:

• Innovation and User-Centric Design A strong drive for innovation and a passion for creating user-centric solutions that solve real problems using advanced AI and automation technologies.
• Bachelor's degree or equivalent with at least 8 years of relevant experience in product ownership or product management, with a proven track record in developing and launching successful, custom-developed HR technology products.
• Agile Expertise Deep understanding of Agile methodologies, with experience leading Agile teams and managing product backlogs.
• Leadership Strong leadership skills with the ability to inspire and motivate cross-functional teams.
• Communication Effective communication skills, capable of distilling complex concepts into detailed artifacts that meet the needs of end users and can be easily interpreted by non-technical stakeholders.
• Analytical Skills Strong analytical and problem-solving skills, with the ability to use data to inform product decisions.

At Morgan Stanley Montreal, we support the firm's global businesses and infrastructure with cutting edge technology and innovation. The multi-faceted and highly technical Montreal team plays a critical role in building and maintaining our leading technology platform, including electronic trading, algorithm trading, data analytics, cloud engineering, cybersecurity, and digital technologies. Morgan Stanley has been rooted in the Montreal community since 2008 and is considered a leading employer among the area's highly skilled technology talent.

All our positions are located in Montreal, Quebec. We offer a hybrid work environment, combining remote work and attendance in the office.

Knowledge of French and English is required.

What You Can Expect From Morgan Stanley:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities, and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.