Sre_director_software Product Mgmt & Reliability

Identity And Access Management Sre Senior Associate /Director

We're seeking someone to join our team as Identity and Access Management Sre Senior Associate /Director with experience for Morgan Stanley Wealth Management - IAM Sre Senior Associate working on Core Platform Services Identity and Access Management Team.

Wealth Management Technology is responsible for the design, development, delivery, and support of the technical solutions behind the products and services used by the Morgan Stanley Wealth Management Business. Practice areas include: Analytics, Intelligence, & Data Technology, Client Platforms, Core Technology Services, Financial Advisor Platforms, Global Banking Technology, Investment Solutions Technology, Institutional Wealth and Corporate Solutions Technology, Technology Delivery Management, User Experience, and the CAO team.

Core Platform Services is responsible for driving Resiliency, Automation, Performance, Stability, and Efficiency across Wealth Management Technology.

This is Director position that develops and maintains software solutions that support business needs.

What you'll do in the role:

• Understanding access management and data security administration controls and ensuring they are followed
• Develop software to automate manual operational work and continual transformation
• Develop an observability dashboard on Prometheus and Grafana
• Run, maintain and improve the service against established Service Level Objectives by applying software engineering principles
• Responsible for the availability, performance, change management, monitoring, and capacity management of their services
• Troubleshoot priority incidents, conduct blameless post-mortems and ensure permanent closure of the incidents
• Analyze patterns of production incidents, develop permanent remediation plans, and implement automation to prevent future incidents from occurring through software engineering
• Facilitates maximum speed of delivery by objectively binding to error budgets of the service
• Manage the efforts to split between manual operational work and engineering work
• Interface with Product Engineering from a development and testing perspective on current and proposed production solutions
• The workload for the position would comprise 50% supporting software development and 50% Technology Operations
• Team player for back-up coverage with rotating weekend support coverage with other IAM Managers
• Identify opportunities for adopting new technologies to solve and transform existing needs along with designing for future challenges

What you'll bring to the role:

• At least 4 years' relevant experience would generally be expected to find the skills required for this role Bachelors degree and/or extensive relevant experience
• Experience with Site Reliability Engineering (SRE) discipline
• Minimum of 5-9 years experience in technology or technology troubleshooting environment
• Good understanding on tools: Splunk, Ansible, AppDynamics, Nagios, Grafana, Prometheus Understanding on JVM
• Advance MS SQL hands on Experience
• Unix or Linux experience
• Working experience on Automation
• Knowledge on docker, containers and Kubernetes
• Exposure on either public or private cloud concepts (AWS, Azure, Google cloud, Open stack)
• Prior experience with Identity and Access Management experience
• Microsoft Office suite of tools (Excel/Word/Power Point)
• Solid customer service and interpersonal skills
• Strong organizational and problem solving skills
• Excellent verbal and written communications skills

What you can expect from Morgan Stanley:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.