Director - Property Management Products

Director, Product Management - Sales, Leasing, Assurance & Marketing (Property Management Products)

MRI Software is seeking a Director, Product Management to lead a portfolio of SaaS products across Sales, Leasing, Assurance and Marketing. You will own strategy, roadmap, execution, and outcomes. You will manage a team of Product Managers. You will set the standard for how product works across the portfolio. You will lead and represent the North American arm of the team, and will be heavily involved with global peers and products. You will partner closely with Engineering, Design, Data, GTM, and Customer teams. You will also work directly with global executives, with regular interaction across North America leadership in particular. You will modernise products. This includes platform thinking, API-first design, and embedding AI across workflows. You are accountable for turning fragmented products into a connected platform experience that drives measurable customer and commercial outcomes.

Product Strategy and Portfolio Leadership

• Define and drive a clear portfolio strategy aligned to global team direction and strategy
• Translate company goals into product strategy, roadmap, and measurable outcomes
• Lead portfolio rationalization, lifecycle management, and investment decisions
• Drive platform alignment across products. Reduce duplication. Increase reuse

AI-Enabled Product Transformation

• Identify and implement AI use cases that improve customer workflows and internal efficiency
• Embed AI into core product experiences. Not as bolt-on features - as workflows
• Leverage LLMs, automation, and data pipelines to modernize legacy capabilities
• Partner with engineering to adopt AI-assisted development practices

Execution and Delivery

• Ensure high-quality roadmap execution across multiple teams and regions
• Drive outcome-based planning. Focus on impact, not output
• Establish consistent product practices across teams
• Remove blockers. Drive accountability

Customer and Market Leadership

• Maintain deep understanding of customers, competitors, and market dynamics
• Lead discovery practices that generate actionable insight
• Ensure products solve real problems and deliver measurable value

Commercial Alignment

• Partner with Sales, Marketing, and Customer Success on GTM execution
• Support pricing, packaging, and positioning decisions
• Ensure product strategy aligns with revenue and growth targets

Stakeholder Leadership

• Operate effectively with senior executives across regions
• Communicate clearly. Drive alignment across conflicting priorities
• Represent the portfolio in executive forums

Team Leadership

• Build and lead a high-performing team of Product Managers
• Coach for strong product thinking and execution discipline
• Set clear expectations and accountability

What Good Looks Like

• Clear portfolio strategy understood across regions
• Roadmaps tied to measurable outcomes
• AI embedded in real customer workflows
• Faster delivery with higher quality
• Reduced product fragmentation
• Strong alignment with North America leadership
• Product Managers operating at a consistently high standard

Experience and Skills:

Leadership

• 10+ years in Product Management, including leadership of Product Managers
• Experience owning multi-product SaaS portfolios
• Proven ability to operate at executive level
• Modern SaaS Product Management
• Strong experience with platform models, APIs, and integrations
• Deep understanding of SaaS metrics. Adoption, retention, expansion
• Experience with outcome-driven roadmaps and product operating models

AI and Data

• Practical experience applying AI in products. LLMs, automation, or data-driven features
• Understanding of how to operationalize AI. Not just ideation
• Familiarity with modern AI tooling and workflows

Execution

• Strong track record of delivering complex products at scale
• Comfortable working across distributed teams and time zones ranging from USA to Australia, India, South Africa, United Kingdom and potentially more.
• Data-driven decision making

Communication

• Clear, direct communicator
• Able to influence senior stakeholders
• Comfortable managing tension and trade-offs

Domain

• Real estate experience helpful but not required
• Experience in complex, multi-product enterprise environments preferred

Profile

• You think in systems, not features
• You have a bias to action and outcomes
• You understand technology well enough to be involved in product architecture discussions
• You are able to simplify complexity
• You are comfortable with ambiguity and scale
• You raise the bar for everyone around you
• You motivate, challenge and get the best from your team

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.

We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day.

At MRI, one of our core values is to strive to amaze.  From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.

Amazing growth requires amazing employees. Are you up to the challenge?

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you! 

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!