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Senior Manager - Product Owner.group Strategy And Transformation

Translate MTN's data strategy into scalable AI-powered telco products
Roodepoort, Gauteng, South Africa
Senior
2 days ago
MTN Group

MTN Group

A leading telecommunications provider offering mobile network services and digital solutions across Africa and the Middle East.

Product Owner/Manager

MTN is undergoing a significant transformation to become a platform-led, data-powered, and AI-native enterprise. This journey is driven by the increasing demand for intelligent data products that are scalable, market-responsive, and rooted in strong data governance. DataCo, as the Group's strategic data enablement unit, is tasked with delivering products and platforms that unlock value from telco, geospatial, and behavioral datasets, both for internal operations and external clients.

The global economy is undergoing rapid digital transformation, with AI and machine learning emerging as core differentiators for competitive advantage. Enterprises are embedding predictive intelligence into their operations, products, and customer experiences to enhance efficiency, agility, and revenue growth. Meanwhile, cloud-native analytics platforms, federated learning, and MLOps frameworks are standardising how AI is scaled across complex, multi-market organisations. Heightened focus on data ethics, fairness, and regulatory compliance is also shaping the design of AI systems. As governments tighten rules around data privacy, bias mitigation, and model explainability, organisations must ensure that AI is not only effective but also responsible and trustworthy.

In the telecommunications sector, predictive analytics has become central to driving value from large-scale, real-time data generated by mobile networks, customer usage, and behavioral patterns. Use cases such as churn prediction, next-best-offer recommendations, network anomaly detection, and location-based targeting are no longer aspirational; they are expected. As telcos evolve into techcos and platform businesses, the ability to productise and monetise AI capabilities across industries such as FMCG, Retail, finance, and public services becomes a critical growth lever. Additionally, as data monetisation becomes mainstream, clients are not just asking for raw data but for intelligent insights, predictive signals, and decision-ready outputs all of which require robust data science capacity.

MTN DataCo is positioned at the forefront of MTN Group's transformation into a data-powered, AI-native enterprise. The organisation is building a multi-OpCo data ecosystem capable of scaling advanced analytics across internal functions (e.g., marketing, sales, finance, networks) and external markets. This includes delivering reusable AI models, creating monetisable analytics solutions, and integrating intelligence into products and consulting services. Within this context, the Product Owner/Manager plays a critical role in translating MTN's DDO strategy into high-impact data intelligence solutions. These products must serve diverse users, from OpCo teams to multinational clients, while aligning with MTN's consulting services and monetisation roadmaps. As the product lead, the incumbent must navigate a federated technology landscape, orchestrate agile delivery, and ensure that MTN's data products are competitive, compliant, and commercially viable.

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Senior Manager - Product Owner.group Strategy And Transformation
Roodepoort, Gauteng, South Africa
Product
About MTN Group
A leading telecommunications provider offering mobile network services and digital solutions across Africa and the Middle East.