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Senior Product Quality Specialist - Remote Eligible
Implement AI-augmented testing to improve product quality and coverage at scale
Remote
Senior
2 days ago
Neo Group
A gaming organization known for its esports teams and content creation within the gaming community.
1 Similar Job at Neo Group
Product Quality Specialist
We're looking for a Product Quality Specialist who will not only validate our product releases but also pioneer AI-powered testing approaches to ensure the highest quality for our customers. This role is embedded in the Product organization, focusing on real-world quality validation, analytics-driven issue detection, and automation of customer journeys.
Responsibilities
- Ensure end-to-end quality of product features
- Apply deep knowledge of using AI tools for product quality control and combine hands-on validation with AI-augmented testing to scale coverage.
- Develop and maintain product test documentation to align with product requirements.
- Validate key user flows. Run Customer Journey Tests (CJM): Simulate and monitor end-to-end user flows (registration, login, payments, core product flows) on production.
- Monitor product health: Check metrics, dashboards, and analytics to spot anomalies or quality issues after launch
- Support fast iteration: Be embedded in the Product team to give rapid feedback on whether new releases meet real-world use cases.
- Perform cross-platform testing (desktop, mobile web, native apps).
- Collaborate with product managers and designers to define acceptance criteria and ensure clear test coverage.
- Investigate and reproduce customer-facing issues; document findings with clarity and precision.
- Monitor product releases, participate in sprint ceremonies, and contribute to release go/no-go decisions.
- Support localisation and regulatory testing for multiple jurisdictions.
About Neo Group
A gaming organization known for its esports teams and content creation within the gaming community.