Principal Product Designer, AI

Principal Product Designer, AI

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it’s our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back. Role Summary: Integrating AI into Splunk is critical to our future success and we will be faced with exciting and unique design challenges. Join our growing team of designers and researchers to bring new AI capabilities and innovative solutions to our products and deliver new ways of working. As a Principal Product Designer, you will be a key player in defining the vision and user experience of AI for our portfolio, working across Splunk products to provide consistent AI interfaces/interactions, coordinating with multiple teams, and creating prototypes of new AI solutions.

What you’ll get to do: Drive the design direction of AI integration at Splunk across our product portfolio, identify and validate common use cases and new opportunities, test AI designs to ensure accuracy and efficiency in Splunk’s products, build out a common AI design language, and serve as the go-to expert on all things AI design. Contribute to strategic product roadmap planning for AI. Drive cross-team collaboration throughout product development (including user research, product management, and engineering) and lead other designers on the AI team. Balance generating ideas for longer term vision and strategy with short term portfolio needs. Craft user workflow diagrams, prototypes, wireframes, and high fidelity designs. Understand technical, complex use cases and propose elegant concepts and design solutions. Plan, conduct, and analyze user research projects. Work closely with engineering leads to ensure that design specifications are implemented. Test design concepts with customers and conduct usability studies, interview sessions. Partner with product managers, to solicit user input, and use it to craft product development efforts.

Must-have Qualifications: 8+ years of product experience in UX and UI design. Experience leading with both design skills and strategic thinking. Excellent communication/storytelling skills. Experience coordinating across multiple cross-functional teams. Experience in enabling highly technical users quickly and intuitively to analyze, and get insights from, data produced by a wide variety of services and devices. Understanding of design systems, and experience leveraging, and contributing to, design systems. Experience innovating with new UX paradigms. Excellent visual design skills and a high-level understanding of visual solutions for all screen sizes. Master crafting prototypes to communicate complex design concepts to users and project partners. Expert in using industry-standard design and prototyping tools (Figma, Adobe CC). Experience collaborating with other designers and departments - you’re comfortable taking and incorporating feedback from other team members. Not afraid of project or product ambiguity and willing to learn new skills. Masters degree in HCI or related Design program, or in lieu of degree.

Nice-to-have Qualifications: Experience working with generative AI. Experience working in SaaS or enterprise software. Experience in enabling highly technical users to quickly and intuitively analyze and get insights from data produced by a wide variety of services and devices. Experience and/or curiosity about defining, creating and working on a Design System. Splunk is an Equal Opportunity Employer. Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.