Product Owner (e - commerce)
Product Owner (E-commerce)
As Product Owner, your mission is to shape a seamless and reliable customer experience from checkout to after-sales in B2B automotive webshops and apps. The team owns the core transaction flow, including offer management, cart, checkout, customer account, and after-sales services like returns and warranty.
You are a strategic thinker and a hands-on executor, driven by customer needs, data insights, and a clear sense of value delivery. You translate complex requirements into smart, scalable solutions and lead a cross-functional development team in close collaboration with business stakeholders across Europe.
Own the end-to-end product experience for all transactional and account-related processes, from cart to order confirmation, through to customer account management and after-sales operations; Coordinate backend systems and cross-team interfaces needed to bring your user stories; Manage the Offer Module, enabling customer-specific deals and offers; Act as the key contact for international business stakeholders regarding all features and initiatives in your domain; Prioritise and manage the product backlog in close alignment with business goals and customer needs; Collaborate with designers, developers, QA engineers, architects, and project managers to deliver value in every sprint; Work closely with offshore teams, demonstrating strong intercultural communication skills and the ability to lead in a distributed team setup; Leverage a data-driven approach to define, track, and improve KPIs such as conversion rate, order success rate, and feature adoption; Ensure stable operation and ongoing improvement of your product area, including coordination with support teams and service providers; Drive agile ways of working and a continuous delivery culture within your team.
Minimum of 2 to 4 years of experience as a product owner of a web product with a very good understanding and proven track record of E-commerce applications; Knowledge of online industry trends and very interested in learning and becoming an expert in product management for search and product discovery; Strong technical background and programming experience are benefits; Willingness to travel once in a while to visit customers and our development team; You have passion for digital products, services, and problem-solving skills; You studied Information science or business sciences; You have a high understanding of technology and data (Google Analytics); You drive to provide our customers with optimal value; You're a professional who always focuses on their customer and balances its action between growth and efficiency; You have a highly structured way to manage work and deliver the promised quality on time; You have empathy and excellent communication skills to provide information geared at the target group and to manage stakeholders; You are assertive in managing a complex project and achieving challenging goals on time and within budget; You have excellent communication skills in spoken and written English.