Product Data Analyst

Product Data Analyst

Join us on our mission to become the #1 retail trading platform in the world. As an industry-leading trading platform and futures broker, we're on a mission to empower traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.

Our growth story is nothing short of exhilarating. Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. In the last five years alone, our user base has grown by 400% to over 1.9 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.

So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true?

Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.

What You'll Do

As a key member of the Product Team, you will uncover powerful insights that help us better serve our customers and shape the future of retail trading. You'll dive deep into how users engage with our desktop, web, and mobile platforms to drive product decisions that delight traders of every experience level. By collaborating cross-functionally with product managers, engineers, and fellow analysts, you'll bring visibility to the metrics that elevate the business – from acquisition to market trends and retention. You'll own core datasets and dashboards, validate and refine event tracking to support reliable insights, and contribute to high-impact experiments that continuously improve the trader experience.

If you're passionate about using data to fuel innovation, this is your opportunity to leave your mark on the fastest-growing futures brokerage in the world.

In this role you will:

• Develop a deep understanding of NinjaTrader's desktop, web, and mobile app products and become a subject matter expert in how customers use these products
• Collaborate with product managers to track against goals, translating business context to well-defined objectives and measurements
• Become a subject matter expert in understanding how user actions in our frontend apps translate to specific data we can collect and observe
• Support and maintain core product dashboards covering acquisition, activation, retention, engagement, and product metrics
• Own GitHub model / scheduled queries and maintain integrity of key datasets used across Looker Studio and BigQuery
• Assist with experiment setup and monitoring in tools like Heap and LaunchDarkly
• Help QA frontend and backend event tracking to ensure data accuracy and completeness
• Participate in strategic insight generation projects led by senior analysts

What You'll Need

• Bachelor's degree in a STEM field, Economics, Business, or equivalent experience
• 1–3 years of experience in analytics, data operations, or product analysis
• Proficiency in SQL and experience working in a modern data stack (BigQuery, GitHub)
• Comfortable building visualizations in tools like Looker Studio, Tableau, or PowerBI
• Ability to interpret product behavior and user flows using session data or event logs
• Collaborative mindset, strong attention to detail, and desire to learn from senior teammates
• Excellent written and verbal communication skills

Bonus Points For:

• Experience working in fintech or SaaS
• Familiarity with product analytics platforms like Heap
• Experience with A/B testing or experimentation platforms like LaunchDarkly
• Interest in futures trading, market dynamics, or financial modeling
• Experience with DBT

Compensation

The salary range for this role will be $135,000.00 - $150,000.00 USD. In addition, this position will also receive an annual target bonus of 10%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays.

Location

This role is based in Chicago, IL. There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Illinois, Indiana, Minnesota, New York, North Carolina, Ohio, Oregon, South Carolina, Texas, Utah, Virginia, Washington, Wisconsin, New Jersey, Pennsylvania.

Hybrid: For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer:

• 20 additional flex remote days annually
• 5 Company Wide Office-Optional weeks tied to major holidays

Our Core Benefits Include:

• Generous PTO
• 7 Paid Holidays Annually + 5 Conditional Holidays Annually
• 1 Service Day Annually
• 401k with 3.5% Company Match
• Paid Parental Bonding Leave
• Health, Vision, Dental Coverage
• Life and Disability Insurance Covered 100% by NinjaTrader

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.