Program Manager 1, Nordstrom Product Group (NPG) - (hybrid, WA)

Program Manager 1

This position is located at Nordstrom's downtown Seattle headquarters and follows a hybrid work model, with four days in the office and one remote workday each week.

At Nordstrom, we don't just sell fashion and accessories; we create them. Our Nordstrom Product Group (NPG) is dedicated to helping customers feel good and look their best by delivering exclusive products that form the heart of their wardrobe. With a focus on core essentials and style at exceptional value, we drive customer loyalty and profitable growth. NPG develops, designs, produces, and sources over 15 private Nordstrom brands, ensuring in-stock consistency and reliability through end-to-end control over the product development lifecycle and supply chain. Our mission aligns with the broader Nordstrom (JWN) purpose by offering a portfolio of exclusive, differentiated brands that delight customers while cultivating a better world through responsible sourcing practices.

We support the day-to-day operations for NPG teams across people, process, and systems support. Our Program Managers support each cross-functional business unit with their aligned initiatives, team documentation, and process improvements to drive execution excellence. Our mission is to lead and advocate for NPG teams through continuous operational evolution.

We're looking for an individual that is passionate and results-oriented with a proven track record of on-time, on-budget execution and delivery. The Program Manager 1 will partner with executive business sponsors and cross-divisional business partners to drive project execution from discovery through closure. The ideal candidate will combine knowledge of Merchandising, Product Development, and Production best practices with experience in driving solutions through project lifecycles.

A day in the life...

• Facilitating project kickoffs, aligning on goals, and gathering business requirements.
• Building and managing project plans, timelines, and documentation to ensure clarity and accountability.
• Identify areas of opportunity across aligned functions for efficiency, documented processes, and improvements to execution.
• Create and deliver presentations, including storytelling and data visualization, to communicate project status and strategic initiatives effectively.
• Manage project/program milestones and deliverables while communicating progress and risks to stakeholders, simplifying complex information to drive action.
• Ensure strong stakeholder management by partnering with different levels of leadership on their initiatives and maintaining consistent follow-up.
• Develop and drive execution of contingency plans to maintain a high level of customer service while minimizing risks.
• Supporting change management efforts and training documentation, including templates, job aids and onboarding documentation to ensure smooth adoption.
• Navigating ambiguity by enlisting the right people, asking the right questions, and resolving issues independently.

You own this if you have...

• Bachelor's degree in business or technical related field and a minimum of five years' experience in project management; or equivalent combination of education, training, and/or experience is required.
• Background in Merchandising or Product Development is preferred.
• Working knowledge of project lifecycle fundamentals or different project management methodologies experience is required.
• Proficiency in Microsoft Office Suite; strong presentation, storytelling, and PowerPoint skills are essential; experience with FlexPLM and NuORDER is preferred.
• Proven ability to multi-task and drive many projects while rapidly adapting to changes in priority along with ability to build strong relationships, effectively communicate with teams, business partners, and external vendors.
• Working knowledge of basic requirements documentation, quality, and validation methods and understanding of business analysis, reporting, and data fluency; proficiency in creating reports in Excel or Tableau is preferred.

We've got you covered… Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$80,000.00 - $132,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf