Assoc. Digital Marketing Operations Mgr.

Assoc. Digital Marketing Operations Mgr.

Category: Commercial Marketing

Location: Beijing, Beijing, CN

Key responsibilities:

1. SOP, (RACI)

Design and maintain campaign lifecycle SOPs from initiation to post-mortem, including brief templates, timelines, approval gates, RACI and deliverables checklist.

2. (Compliance Workflow & Governance)

Implement standardized compliance submission workflows (Medical/Compliance/Legal/Brand), define required materials and SLA timelines.

3. (Vendor & Agency Management)

Manage external agencies, creative vendors and tech suppliers; establish SLAs and vendor scorecards (quality, delivery, cost).

4. (Budget & Resource Coordination)

Support on campaign budget workflow (request → approval → allocation → reconciliation); monitor spends and recommend adjustments for variance.

5. (Monitoring, Post-mortem & Continuous Improvement)

Standardize monitoring and post-mortem templates, consolidate findings and ensure action items are implemented.

6. (Risk Management & Incident Response)

Implement incident alerts for reputation and operational risks (abnormal traffic, complaints, platform penalties), define SLA and escalation, and run drills.

Qualifications:

Bachelor's degree or above in Marketing, Project Management, Information Systems, Data Analytics, Business Administration or related fields preferred.

3+ years' experience in digital marketing, marketing operations, or project management; MarTech or data implementation experience preferred.

Pharma/healthcare or other highly regulated industry experience is a plus.

Proven track record driving cross-functional campaigns/tool rollouts, vendor management and SOP establishment.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.