Technical Manager, Product Support

Technical Manager, Product Support

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. Start your journey with OBE / CRL and help us build the future.

The Technical Manager supports post-launch product success and reports to the Technical Director. This role is ideal for someone who is solution-oriented, collaborative, and detail-driven. A vital member of the Product Management team, this is an opportunity to build a career with an industry leader.

Job Responsibilities Include:

• Ensure technical accuracy of product specs across platforms and customer-facing materials
• Lead technical training for internal teams and external customers
• Collaborate with Product Management on new product development and market readiness
• Support sales teams with technical presentations and documentation
• Drive continuous improvement in technical processes and tools
• Collaborate with Product and Sales teams to support case studies, marketing recommendations, and technical content for web and industry publications
• Resolves customer technical issues and supports troubleshooting across systems

What We Are Looking For:

• 5+ years in technical management within the building/construction industry
• Bachelor's degree in engineering, business, or related field (Master's or PMP a plus)
• Strong project management and cross-functional leadership skills
• Proficiency in MS Office Suite (Excel, PowerPoint, Project, Visio, Power BI)
• Excellent communication and problem-solving abilities

Salary: $129,000 - $161,000

What OBE Offers You:

• Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
• Work-life balance – PTO and holidays, including floating holidays you can choose
• Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
• Training – We will equip you with the knowledge and skills you need to succeed

OBE is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.

Oldcastle BuildingEnvelope is an E-Verify Employer.