Otterbein has an employment opportunity for an Independent Living Sales Counselor, who is a key member of the Otterbein Marketing Team. The ultimate objective is to assist Otterbein ministries in meeting/exceeding sales goals and managing all activities associated with the sales process from the initial contact with a referral, prospective resident (and/or their families) through closing the sale and ultimately admission. This will include the ability to effectively articulate the Otterbein value proposition, develop and manage the contact and leads database, make outbound calls to drive on campus or on location appointments, conduct appointments and tours to complete the process; and represent Otterbein at various public functions.

• Effectively understand and articulate the unique sales proposition
• Meet/exceed sales quotas (calls, appointments, tours, and sales close/admissions)
• Develop, maintain and execute a detailed sales plan for prospective residents
• Build relationships with existing and new prospective residents, moving them effectively through the "sales funnel"
• Answer incoming calls and walk-ins, conduct campus tours, sales calls, home visits, luncheons and all duties related to lead generation and follow-up
• Effectively communicate information and answer questions pertaining to financial and admission requirements
• Develop a detailed understanding of prospective residents' needs; work to meet/exceed requirements
• Maintain an accurate contact management database
• Assist in the coordination and execution of marketing events; encourage participation of current and prospective residents

• Proven track record of successful sales experience
• Mission-driven passion for serving older adults
• Ability to develop strategic and tactical sales plans to meet/exceed objectives
• Excellent customer service skills, good judgement and decision-making skills
• Excellent communication skills: listening, verbal and written
• Must be detail oriented, able to prioritize and utilize effective time management skills and be flexible to adjust to impromptu situations on a regular basis

Education : BS Marketing or Business Management or Equivalent Sales Experience

Experience: 5+ years of sales/management experience preferable in a retirement community, residential sales or related fields.

BENEFITS*

Health & Wellness

• Medical Insurance with free virtual doctor visits
• Vision & Dental Insurance
• Pet Insurance
• Life Insurance
• Employee Assistance Program (EAP) for personal and professional support

Financial Security

• 401(k) Retirement Savings Plan with company match
• Paid Time Off (PTO) that accrues immediately from day one
• Paid Holidays for a healthy work-life balance
• Access to DailyPay , enabling you to access up to 100% of your earned wages on a daily basis
• Tuition Reimbursement up to $5,250 per year for ANY field of study
• Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
• Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
• Legal & Identity Theft Protection

Growth & Development

• University Partnerships with University of Cincinnati, University of Toledo , and Hondros College for exclusive tuition discounts
• Multiple Partner Discounts available for various products and services through Access Perks
• Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work

*Some benefits, including PTO and tuition reimbursement, are based on hours worked.

Why work for Otterbein SeniorLife:

For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We're a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.

Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.

Apply today and begin a meaningful career as an Independent Living Sales Counselor at Otterbein!