AI Operations Specialist | Product Operations - Remote Eligible

AI Product Operator

As an AI Product Operator, you will help accelerate Ramp's goal of becoming the most productive company in the world through AI. You will boost not just AI usage across our business, but an AI-first mindset—so that every team develops a muscle for leveraging new AI capabilities instinctually, and is enabled to act on those instincts. Part vibe coder, part data expert, part product manager, and part business ops maven, you'll work across disciplines and co-develop the cutting edge of AI building technology for non-engineers, and use it to drive massive change at high velocity.

What You'll Do

• Deploy dozens of AI-driven automations or copilots across a focused set of non-engineering Ramp teams within 6–12 months.
• Enable hundreds of Ramp team members with >90% active usage of deployed workflows in their daily work.
• Map processes, build workflows using tools like Gumloop, n8n, Notion, Cursor, or ChatGPT plugins, and orchestrate integrations.
• Measure impact via dashboards, QA checks, and iteratively optimize based on user feedback.
• Seed an AI-native culture, coaching internal "AI champions" and embedding templates and practices into team norms.

What You Need

• 2–5 years in product management, product ops, BizOps, strategy, technical program management, revenue operations, or similar.
• Deep and demonstrated experience using AI to build, ship, and transform work in prior teams or projects.
• Technical fluency with low-code/no-code and development copilot tools (Notion, n8n, Gumloop, Cursor, Claude Code), SQL and BI tools, APIs, scripting, or integrations.
• Operational empathy: able to partner with business teams to deeply understand challenges and deliver rapid solutions.
• Strong communicator: you can write crisp docs (with AI!) and run persuasive, engaging internal training sessions that have lasting impact.
• Self-starter with high ownership, comfortable with autonomy and ambiguity.

Nice-to-Haves:

• Familiarity with departmental workflows in operating teams - Sales, CX, Finance, Risk, HR, etc.
• Prior experience in internal enablement or change management programs.

Not for you if:

• You prefer strategy briefings over hands-on delivery.
• You lean toward AI research or building models rather than applied AI work.
• You'd rather manage people than dive deep into building solutions and discovering new ways to drive edge through technology.

Don't meet every bullet? Please apply. Many excellent candidates don't—but could excel once given the opportunity.

Benefits (for U.S.-based full-time employees):

• 100% medical, dental & vision insurance coverage for you
• Partially covered for your dependents
• One Medical annual membership
• 401k (including employer match on contributions made while employed by Ramp)
• Flexible PTO
• Fertility HRA (up to $5,000 per year)
• WFH stipend to support your home office needs
• Wellness stipend
• Parental Leave
• Relocation support to NYC or SF (as needed)
• Pet insurance

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.