Italian Fitbit Product Support Specialist - Sofia, Fully Paid Relocation

Italian Fitbit Product Support Specialist

Join Patrique Mercier Recruitment ES as an Italian Fitbit Product Support Specialist in Sofia, Bulgaria, with a fully paid relocation package! If you are a native Italian speaker passionate about customer support and wearable technology, this is your chance to advance your career in an exciting international environment.

In this role, you will provide top-notch support to Italian-speaking Fitbit users, helping them solve technical issues and maximize the benefits of their devices. Enjoy the opportunity to work in a dynamic team and relocate with full assistance to the beautiful city of Sofia.

Your Responsibilities

Deliver exceptional product support for Fitbit devices to Italian-speaking customers via multiple channels including phone, email, and chat.

Troubleshoot and resolve technical problems efficiently.

Guide customers in utilizing Fitbit products to enhance their user experience.

Document customer interactions and solutions accurately using CRM tools.

Collaborate closely with other teams to escalate complex issues and drive improvements.

Stay informed on new product features and updates through regular training sessions.