Marketing Account Manager - Remote Eligible

Marketing Account Manager (Email Marketing, Client Success & Campaign Operations)

We're hiring a proactive and highly organized Marketing Account Manager to manage client relationships and oversee the execution of marketing initiatives across multiple high-level accounts.

In this role, you'll act as the primary point of contact for clients — ensuring communication stays clear, campaigns stay organized, and deliverables move forward efficiently.

You'll work directly with leadership while coordinating: email marketing campaigns, client communication, website updates, SEO support, reporting & analytics, workflow management.

This role is ideal for someone who thrives in fast-paced agency-style environments, enjoys managing relationships, and can keep multiple moving parts organized without dropping details.

Client Relationship Management

• Serve as the main point of contact for client accounts
• Manage communication through: email, Slack, WhatsApp, Zoom/video calls
• Lead recurring client meetings and strategy check-ins
• Maintain strong relationships with executive-level stakeholders
• Ensure clients feel informed, supported, and confident in delivery progress

Email Marketing Campaigns

• Build and manage campaigns using: Mailchimp, HubSpot, Klaviyo (nice to have)
• Write and edit: email copy, subject lines, campaign messaging
• Manage: audience segmentation, scheduling, campaign launches
• Monitor: open rates, click-through rates, engagement metrics
• Share performance insights and recommendations with clients

Website & Content Management

• Update and manage website content using: WordPress, CMS platforms
• Ensure websites remain: accurate, updated, aligned with campaigns and branding
• Coordinate content and landing page updates when needed

SEO & Performance Support

• Conduct SEO audits and keyword research using: Ahrefs, Semrush
• Monitor keyword rankings and website performance improvements
• Support optimization efforts for visibility and traffic growth

Reporting & Analytics

• Analyze marketing performance using: Google Analytics (GA4), campaign reporting tools
• Translate marketing data into: clear reports, actionable insights, client-friendly summaries
• Track campaign performance and account health consistently

Workflow & Project Coordination

• Coordinate tasks across: leadership, clients, internal marketing teams
• Convert feedback into clear action items and priorities
• Ensure projects remain: organized, on schedule, moving forward efficiently
• Maintain visibility into deliverables and deadlines

AI & Productivity Tools

• Use tools like: ChatGPT, Claude, AI writing/research tools
• Improve workflow efficiency for: research, reporting, campaign content, communication

Required Experience & Skills

• 3+ years of experience in: marketing account management, client-facing marketing roles, agency account management
• Strong experience with: Mailchimp, WordPress, Ahrefs or Semrush, Google Analytics (GA4)
• Strong written and verbal English communication skills
• Excellent organization and project management ability
• Comfortable managing multiple accounts and priorities simultaneously
• Experience working with executive-level or high-profile clients preferred
• Comfortable using: Google Workspace, Slack, messaging/collaboration tools

Nice to Have

• Experience with: HubSpot, Klaviyo, Canva, Adobe Express
• Familiarity with: Google Ads, Meta Ads, paid media coordination

What Makes You a Great Fit

• Strong communicator and relationship-builder
• Highly organized with excellent follow-through
• Proactive and solutions-focused
• Comfortable working independently in remote environments
• Able to balance client expectations with operational execution
• Detail-oriented while managing multiple campaigns and accounts

What a Typical Day Looks Like

• Responding to client messages and coordinating priorities
• Hosting or preparing for client meetings
• Launching or optimizing email marketing campaigns
• Updating website content in WordPress
• Reviewing SEO performance and analytics data
• Preparing reports and campaign summaries
• Coordinating internal tasks to ensure deliverables stay on track

In short: You ensure marketing campaigns stay organized, clients stay informed, and execution stays aligned with deadlines and performance goals.

Key Success Metrics (KPIs)

• Client satisfaction and retention
• Timely completion of campaigns and deliverables
• Email engagement performance (open/click rates)
• Accuracy and organization across client accounts
• Quality of reporting and actionable insights
• Strong communication and responsiveness

Why This Role Stands Out

• Direct ownership of client relationships and marketing execution
• Opportunity to work closely with leadership and executive-level clients
• Exposure to: email marketing, SEO, analytics, content management, campaign coordination
• Remote flexibility with fast-moving marketing environments
• Opportunity to grow into senior client success or marketing leadership roles

Interview Process

• Initial Phone Screen
• Video Interview with Pavago Recruiter
• Client Interview
• Offer & Onboarding

Apply Now

If you:

• Enjoy managing client relationships
• Thrive in organized, fast-moving marketing environments
• Love balancing communication, campaigns, and coordination
• Want a role with ownership and growth potential

This role is a strong fit for you.