The Senior Digital Product Manager is an exciting new role at Penske and will be responsible for delivering digital products and services to Penske's (internal and external) customers. This role offers an opportunity to assume a leading role in the development of new customer-facing technology and to help Penske maintain a digital leadership position in the transportation industry.
The Senior Digital Product Manager will bring significant digital product management experience to the team. The Senior Digital Product Manager will act as the voice of the customer to the organization for their product. The ability to interact with customers effectively and translate that feedback into a product vision and executable product roadmap is integral to the position. The Senior Product Manager should be able to translate existing business knowledge and processes from other industries to strengthen Penske's existing expertise.
The role is an "in-office" position where the Senior Digital Product Manager is expected to be in the office 3-4 days per week.
• Product Strategy & Roadmap: Define and drive the product vision and roadmap for transportation, logistics management, and analytics solutions, ensuring alignment with internal and customer needs. Define the product vision based on customer needs. Sell the product vision to all levels of Penske leadership to ensure prioritization and funding of the product.
• Customer Engagement: Ensure customer focus by building strong relationships and embedding the voice of the customer in all aspects of product design, development, and delivery.
• Use Case Prioritization & Requirements Definition: Partner with cross-functional stakeholders to prioritize high-value use cases and translate them into meaningful, actionable product requirements.
• Stakeholder Management: Work closely with leadership, regional leaders, and cross-functional teams to deliver impactful solutions and improve customer outcomes.
• Operational Readiness & Adoption: Partner with regional teams to ensure service operations and digital adoption readiness for successful product deployment.
• Development Engagement: Work side-by-side with developers and designers as part of a cross-functional team to define, prioritize, and deliver digital products that meet the needs and goals of the business. Mentor existing Product Managers on best practices for Product Management and Agile approaches.
• Own the Product Release Process: Coordinate with other internal stakeholders (Communication, Customer Success, IT, PR) to ensure that product releases have comprehensive rollout plans to support the launch of new features.
• Other projects as assigned by the Manager.
Physical Requirements:
• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.