Deputy Manager - Instructional Designer

Global HR Operations Asst Analyst

The Global Learning Solutions Team is a strategic partner across the global learning function for PepsiCo. We are responsible for providing learning leaders, sponsors and employees with insights and tools to enhance the learner's experience. Based out of India, the Global HR Operations Asst Analyst will be working with subject matter experts in end-to-end instructional design and development and enhancement of learning products. The Asst Analyst will partner with subject matter experts and internal stakeholders to support the design and development of accurate learning solutions while applying instructional design theories, practices and methods.

Responsibilities

Be part of a team providing Learning Design & Development services.

Collaborate closely with internal stakeholders to identify instructional goals/objectives for core programs and offerings

Work with subject matter experts and stakeholders to design course format and packaging to provide seamless learner experience

Participate in and contribute to setting the standards for learner experience that will enable learning objectives to be satisfied

Train team members on WalkMe platform

Work with subject matter experts and product owners to design solutions for WalkMe

Facilitate translation of learning materials into required languages using tools/vendors

Qualifications

3+ years of experience working with the WalkMe platform in a development or implementation role

Design, build, and maintain WalkMe Smart Walk-Thrus, Launchers, SmartTips, ShoutOuts, and other DAP components

Troubleshoot and resolve issues related to WalkMe deployments

Support training efforts by aligning WalkMe content with instructional design best practices

Experience working with enterprise applications such as SAP S4HANA, SAP Successfactors, or ServiceNow

Strong interpersonal skills and ability to communicate with people at all levels and cultures

Ability to navigate a complex matrixed and virtual environment

Customer focused and results oriented with attention to detail and solution focused mentality

Strong sense of ownership, systematic troubleshooting and ability to follow through tasks to completion

The ability to multi-task and handle competing priorities with the flexibility to meet the demands of the team when needed