UX Designer Associate Manager

PepsiCo Job Opportunity

Join PepsiCo and dare for better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.

Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.

Our product portfolio, which includes 22 of the world's most iconic brands, has been a part of Mexican homes for more than 116 years.

A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.

Responsibilities

Your role will be to be part of a growing team based in Mexico City, Mexico, to create and support global digital developments for PepsiCo. These developments will be around topics like revenue management, supply chain, manufacturing, and logistics. You will be part of a collaborative interdisciplinary team around data & Service Design, where you will be our system thinker, turning inputs into actionable strategies and designs. You will work closely with designers, process owners, product owners, and final business users.

Your impact as Service Design Assoc Manager would consist of:

This role will support the following activities:

• Participate in the entire design process of our digital products & services from initial research, ideation, conceptualization, and design, to testing and validation.
• Plan and conduct primary and secondary research. Synthesize research and build insights, reframe problems, and provide recommendations that enable our teams to generate and iterate on new solutions.
• Apply Human-Centered Design and Service Design Thinking approaches to guide the discovery and production of low-fidelity and high-fidelity deliverables.
• Plan and co-facilitate workshops internally and externally. Manage approaches that identify and solve complex problems.
• Create project deliverables: such as low and high fidelity UI prototypes, project plans, design using a Design System, discussion guides for research, insights reports and presentations among other materials relevant to the client challenge.
• Coordinate work activities with your digital team, Business teams, other IT services and as required.
• Communicate with business stakeholders in the process of Service Design, training, and knowledge transfer.
• Influence product teams through data-based recommendations.

Qualifications

We are looking for someone with:

• 6+ years' of experience designing digital products & services as part of a multidisciplinary team.
• Deep understanding of the Service Design and UX Design disciplines.
• Experience with industry standard design and research tools.
• Experience in designing, building, and managing a Design System across our ecosystem of products and services.
• Strong communications and organizational skills with the ability to deal with ambiguity while juggling multiple priorities.
• Experience with Agile and SAFe methodology for team work and analytics 'product' creation.
• Experience with creating a project vision, execution, and overall quality.
• Experience with planning and conducting user research and user testing sessions.
• Experience advocating a User Centric Design approach.
• Experience in designing responsive digital products, with a strong focus on mobile, both native and hybrid.
• Experience with workshop planning and facilitation.

If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements. We offer opportunities to learn and develop every day through a wide range of programs. We have internal digital platforms that promote self-learning, development programs according to Leadership skills, and specialized training according to the role. We celebrate success with recognition programs for seniority, behavior, leadership, and moments of life. We also have financial wellness programs that will help you reach your goals in all stages of life. We offer a flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle. And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of agreements and discounts, scholarship programs for your children, aid plans for different moments of life, among others. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a workforce and innovation for the organization.