Manager, Equipment & Product

Manager, Equipment & Product

The Manager, Equipment & Product will help develop and manage third-party vendor programs that provide industry leading equipment and products offered within a Planet Fitness gym. In this role, you will work alongside stakeholders to optimize product offering, existing programs, and contract with new suppliers to research, test, and introduce equipment and products, at scale. This role will also regularly review the performance of existing equipment and products, as well as the vendors that supply those products.

This role is expected to follow our hybrid work schedule and will be based out of our Hampton, NH office.

Responsibilities

• Stay current with trends on the supply market, product innovations and competitors.
• Regularly engage with business stakeholders to identify category procurement needs and present on current vendor performance.
• Foster meaningful relationships with current and prospective vendors' account management and leadership teams.
• Lead the department's RFI and RFP initiatives for assigned business categories.
• Serve as business subject matter expert to identify strategic opportunities and potential risks within assigned categories.
• Negotiate national and international contracts that leverage Planet Fitness' size, scale, and franchise network.
• Facilitate cross-functional teams deploying in-club product Test & Learn processes.
• Analyze usage data, member feedback and other key indicators and make suggestions on in-club product mix.
• Communicate operational best practices, usage trends, and areas for optimization to franchise operators and their teams.
• Work with category business stakeholders to manage ad-hoc issues and service requests.

Qualifications

• Bachelor's degree in vendor management, massage and wellness equipment, or a related field
• 5+ years of experience in category management or industry research/fitness industry
• Franchise business experience preferred
• Experience developing subject matter expertise in diverse business categories
• Experience managing RFP's, RFI's and RFQ's
• Strong working knowledge of demand planning and forecasting with external partners
• Superior contract review and negotiation skills
• Experience managing and directing external partners with day-to-day priorities and assisting in resolving problems
• Strong business acumen
• Comfortable initiating relationships with new vendors and working cross-departmentally
• Proactive problem-solving and critical thinking skills
• Inquisitive with strong quantitative analytical skills and an innovative approach to problem solving
• Extremely detail-oriented, efficient, and organized with an exceptional ability to establish priorities and objectives
• Excellent presentation and communication skills along with the ability to communicate effectively across all levels of the organization and must be comfortable communicating complex concepts to diverse levels of seniority and technical teams
• Able to establish and maintain effective, collaborative work relationships with diverse individuals, internally and externally
• Creative, progressive, thought leadership with the ability to influence at all levels of the organization
• Dedicated learner with a natural curiosity for consistent growth
• Exhibits comfort, ease, and flexibility working in an extremely fast-paced ever-changing, deadline-driven environment
• Cooperative team player with an upbeat, positive, "can-do" attitude!

Perks

• Hybrid work schedule out of our Hampton, NH Club Support Center
• Competitive salaries and comprehensive benefits package, including medical, pharmacy, dental and vision benefits
• Generous vacation/holiday pay
• Volunteer days off
• 401(k) Retirement
• Employee Stock Purchase Program
• Childcare reimbursement
• Pet care reimbursement
• Tuition reimbursement
• Free learning and development programs
• Discount programs, including vacations, theme parks, shopping, meal delivery services & much more
• Company-sponsored social events
• Free Black Card membership and fun exercise incentives
• Access to our private gym at the Hampton, NH Club Support Center, complete with locker rooms and Black Card area
• Delicious, healthy breakfast and lunch options served at our Club Support Center café

Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.