Principal User Experience Designer

Principal User Experience Designer

Reporting to the Senior Manager of Experience Design for Marketing Experiences, the Principal User Experience Designer will be pivotal in reimagining our existing platform that hosts Autodesk blog, forums, and inspiration gallery, as well as tools and resources for students and educators. The content within this space is not only helpful to existing Autodesk users but also serves as the foundation for discovery by new users, particularly those exploring our products through various AI interfaces. This role requires a strategic mindset, critical thinking, and a thoughtful approach to collaboration and execution.

For consideration, candidates must include both a resume + portfolio (demonstrating proficiency in design of community/social experiences and AI) with password when applying.

Responsibilities

• Lead experience design initiatives and help set strategy by evaluating and identifying the intersection of business needs, customer needs, and technical opportunities
• Partner closely with product management, engineering, and data science in exploring, planning, verifying, and building solutions
• Create clear, compelling design artifacts, from wireframes and task flows to presentations, that communicate current challenges and proposed solutions to gain strategic alignment and encourage innovation within and across the organization
• Lead customer research and usability testing throughout the design lifecycle, validating and refining solutions in close collaboration with users and cross-functional partners
• Demonstrate thought leadership by facilitating cross-functional collaboration to solve complex design challenges and foster alignment across teams

Minimum Qualifications

• 8+ years of related professional UX/product design and customer research experience
• 4+ years designing community/social experiences
• Demonstrated experience designing for AI-powered interfaces, including conversational UI and intelligent content discovery
• Demonstrated experience in leading cross-functional teams in problem definition and analysis, understanding customer workflows, creating prototypes and designs that solve customer problems
• Experience designing scalable systems and platforms that support diverse user journeys and content types
• Advanced prototyping skills, including the use of AI-powered tools and techniques to visualize and simulate user experiences across varying levels of fidelity, from early wireframes and conceptual models to interactive prototypes and technical design documentation
• Exceptional communication and storytelling skills, with the ability to distill complex ideas, data, and diverse viewpoints into clear, compelling narratives. Skilled at educating, informing, and influencing stakeholders across all levels and disciplines, including engineering, product, marketing, and executive leadership, while advocating for design excellence and customer needs
• Experience with structuring and conducting customer research using various methods, including interviewing, contextual inquiry, usability testing, etc.
• Passion and commitment to mentor other designers

Preferred Qualifications

• Bachelor's degree in interaction design or related field
• Experience designing for enterprise software, SaaS, cloud, and multi-channel experiences
• Experience with Agile software design methods
• Experience with Autodesk or comparable competitive products