Senior Technical Content Designer, Platform Documentation

Senior Content Experience Designer

CloudOS is Autodesk's centralized platform for delivering internal services and code to production. As the platform scales, high-quality, developer-centric documentation becomes a critical multiplier for productivity, onboarding speed, and operational reliability.

We're hiring a Senior Content Experience Designer to own the strategy and execution of CloudOS technical documentation—transforming complex platform concepts (ADF, deployment pipelines, CD-Proxy, failover, observability, secret handling, and more) into clear, discoverable, and action-oriented experiences that developers trust and AI systems can readily consume.

Responsibilities:

• Own the end-to-end content strategy for CloudOS developer documentation—setting priorities, defining the roadmap, and driving measurable impact on developer productivity
• Create clear, practical developer docs including quickstarts, tutorials, reference material (ADF schemas, pipeline examples), runbooks, troubleshooting guides, and reusable best-practice patterns
• Translate AI platform guidance into consistent, production-ready content patterns optimized for consumption by both developers and AI-driven tools in live products
• Build scalable docs-as-code systems by maintaining example repos, starter templates, and automated pipelines that make CloudOS easy and safe to adopt
• Design task-focused, interactive content (step-by-step guides, checklists, hands-on workflows) that gets developers to success faster in real CloudOS scenarios
• Shape information architecture—navigation, taxonomy, and search—so developers can quickly find what they need
• Partner closely with engineers to translate complex systems into approachable content: code samples, diagrams, YAML/JSON examples, and API/CLI references—authoring in Git and reviewing PRs
• Validate and improve docs with real users through developer interviews, surveys, and task-based testing
• Measure what matters—time to first success, reduced support tickets, developer satisfaction—and iterate using data
• Champion docs-as-code best practices across CloudOS, including CI for docs, environment versioning, example validation, and localization readiness

Minimum Qualifications:

• Experience designing and producing developer-facing technical content for platform or infrastructure products, with a strong portfolio of tutorials, API/CLI references, and examples
• Deep expertise in content design and information architecture for complex technical systems, including breaking down end-to-end workflows into clear, usable steps
• Hands-on experience with docs-as-code practices, including Git/GitHub, Markdown or AsciiDoc, and CI-based publishing workflows—comfortable authoring alongside engineers
• Working knowledge of cloud and platform engineering concepts (e.g., containers, ECS/EKS, serverless, Terraform, CI/CD, GitOps, IAM, observability) to create accurate, example-driven documentation
• Strong developer-focused writing skills—clear instructions, meaningful examples, and actionable troubleshooting. Portfolio required
• Experience validating content with users, using usability feedback and metrics to drive continuous improvement
• Strong collaboration skills, working effectively across engineering, product, security, operations, and AI teams
• Comfort working independently and operating in ambiguity, driving content work end-to-end from discovery through delivery and measurement
• Learning agility—ability to quickly adopt Autodesk-approved AI-assisted authoring tools and use them responsibly within established governance

Preferred Qualifications

• Familiarity with Application Definition Files (ADF) or similar declarative infrastructure descriptions (YAML/JSON, Jsonnet)
• Basic prototyping skills for interactive docs (Playgrounds, sandboxes) or experience integrating docs with CI to validate example code
• Background in UX writing or content strategy in developer tools or platform engineering