Experience Design Lead Senior - Native Mobile

Experience Designer Lead Senior – Native Mobile (Experience Strategy Primary)

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Experience Designer Lead Senior – Native Mobile (Experience Strategy Primary) within PNC's Digital Channel – Retail organization, you will be based in Pittsburgh, PA, Cleveland, OH, Austin, TX, Philadelphia, PA or New York, NY. You will be a senior individual contributor and design leader on the Native Mobile team, you will be shaping high-impact customer experiences across iOS and Android platforms. You will also be responsible for elevating the end-to-end experience of the PNC Mobile app through strong leadership, collaboration, and disciplined design practices. Responsibilities require time in the office or in the field daily (Five days a week).

This role will include three key Experience Design focused responsibilities:

• Championing experience vision, strategy, and storytelling for the PNC Mobile app while collaborating across lines of business
• Defining end-to-end journeys and experience frameworks that align stakeholders and guide delivery
• Driving product design quality, consistency, and best practices through expert use of Figma

The ideal candidate will have the following:

• Extensive experience designing native mobile applications at scale
• Demonstrated leadership as a senior or lead individual contributor
• Ability to operate independently in complex, ambiguous problem spaces
• Strong collaboration skills across product, engineering, and business partners
• Experience working within agile delivery models
• Proficiency with Figma and modern design workflows
• Experience designing for regulated industries such as financial services
• Deep familiarity with mobile design systems and accessibility standards
• Experience mentoring or informally leading other designers and helping them become strong product design leaders

You will collaborate closely with product managers, developers, other experience designers, content designers, line of business partners, and accessibility, risk and governance stakeholders to deliver cohesive, compliant, and high-quality mobile experiences.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.