Senior Product Designer, Ecosystem

User Experience Designer

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world's biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.

Our global team of over 10,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.

Be part of the future of iGaming with 10,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

Role Overview

We are looking to bolster our user experience team that focuses on all interactions players enjoy outside our games and the parts that connect to our ecosystem inside of games. It's our job to make sure that every part of the player's journey with is simple, intuitive, and most importantly, fun. That means working with key stakeholders across the business to help design and bring new user experience flows to life – all before a single line of code is written. Since everything we do is enjoyed by millions of players worldwide every single day, it's important that we get these decisions right. If you're able to bring solid visual design and execution leadership to a highly driven, fast-moving, and talented team, you'll fit right in. Reporting to the Chief Product Officer and working closely with product managers, owners, specialists, designers, business analysts, and development teams, this is a hands-on role that can be on the ground with the team in Gibraltar or Malta, or remote.

Role Responsibilities

• Work closely with the product team to help conceptualise and iterate new designs for customers.
• Meet with product, business analysis, and development teams to discuss the designs and prototypes.
• Assist the product and business analysis teams with questions about the designs and to help guide the specifications.
• Create working Figma components and update design systems and patterns that are already in place.
• Present concepts clearly, concisely, and effectively to the team and to stakeholders.
• Adjust designs based on feedback from stakeholders or from broader technical challenges, constraints, or limitations that may arise during the production process.
• Prepare tidy, thoughtful, and well-structured source files for development and supervise their implementation to ensure they are delivered according to the original vision.
• Where possible, take new design solutions and bring them to life by creating mobile and desktop prototypes.
• Feedback on other proposed designs and requirements within the team, particularly in cases where it may affect the dependencies and connected interaction design.
• Document new controls and designs so that other team members (or other teams) clearly understand the design decisions and how to use, implement, or maintain the outputs.
• Update design systems and common controls where necessary to ensure that iterations are then fully documented, updated, and usable by the rest of the team.
• Liaise with other design teams throughout the business to ensure broad alignment with design systems and characteristics.
• Create high-fidelity concepts and designs from the outset.

Strategic Responsibilities

• When executing designs, you need to consider how it fits within the broader system and how we may want to address other areas for consistency.
• Keep an eye on broader design trends and tools, especially within the gaming and entertainment spaces, to ensure that we are keeping up with best design practices and exceeding customer expectations.
• Provide thoughtful, considered feedback on the overall roadmap and user experience strategy.

Role Requirements

• You should have experience in a product or creative related field (such as a UI/UX designer), ideally with experience in iGaming.
• You should be able to understand the mindset of a gaming customer and balance those with the needs of our business-to-business clients.
• You must have built sophisticated, high-fidelity, production-like prototypes for mobile and desktop interfaces.
• You must be completely proficient with design tools such as Figma or Sketch.
• You should have a clear understanding of usability, user-centred design, and web standards.
• You should be very comfortable with prototyping. Extremely high-fidelity prototyping using advanced tools like Origami Studio is a big advantage.
• Working knowledge of Adobe's Creative Cloud Suite, particularly Photoshop and Illustrator is advantageous.
• Having the ability to delve into graphic design, motion graphics, animation, or video outside of product and UI design is a plus.
• Ideally you will have some technical background or knowledge. Understanding how developers build the interfaces and the challenges they face is tremendously valuable when designing solutions. Having the ability to code in HTML or CSS is advantageous.

Personal Characteristics

• Operate at different levels seamlessly. While this is a senior role that needs to operate strategically, you need to be able to dip directly into the details at the drop of a hat and provide direct assistance or contribution.
• Be exceptionally well-organised. There are going to be a lot of moving parts to this role so you must bring method and structure to your approach.
• Be extremely creative – this is a role that specifically designs experiences for players to have fun.
• Be obsessed with details and optimisations. Creating amazing player experiences means scrutinising every detail to ensure that you're constantly delivering the best possible solution. In a such a highly competitive industry, small details can make a big difference.
• Take critical feedback well. A lot of different stakeholders are going to be looking at the designs and prototypes and providing their input – this is a critical part of the collaboration process. Knowing how to accept and act on feedback is vital to this role.
• Discuss constructively and diplomatically. Having many different views means that we won't always agree – but we need to focus on collaborating solutions that deliver optimal outcomes for our customers.
• Be an expert communicator both visually and verbally. Your designs and prototypes should nearly speak for themselves; however, you still need to be able to walk different audiences through them in detail. For example, explaining them to stakeholders versus relaying the details to development.
• Exude transparency, openness, and objectivity. We're all here to build great things and need to collaborate effectively.
• Thrive in a fast-paced environment and be able to work to very tight deadlines. We work to visualise things quickly and make decisions to push the business forward.

Persistence: We never give up and are determined to be the best at what we do.

Respect: We value and respect our clients, players, and our team members; promoting professionalism, integrity and fairness without compromise.

Ownership: We take ownership of our work and consistently deliver in a reliable manner; always providing the highest level of quality. Whatever your role or experience level, you'll play an important part in delivering our success. And you can expect to learn, have fun, and make lifelong connections along the way.

What we will give you in return:

• Taking part in creating studios as part of an award-winning iGaming business.
• Opportunities for both professional growth and personal development.
• Truly international experience and collaboration possibilities with impactful results.
• A highly competitive salary.
• A detailed company training on highest standards.
• A chance to work in friendly and supportive culture.