Senior UX Design Manager

Senior Manager UX Designer

We are Progress, the trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experience with agility and ease. We're proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Manager UX Designer in Bengaluru and help us do what we do best: propelling business forward. This role focuses on driving innovation and impact within our ShareFile product line. ShareFile provides organizations with secure and intuitive solutions to enhance client experiences, streamline document workflows, and improve collaboration. With a global presence of 90,000 customers and over 3 million licensed users, ShareFile is dedicated to transforming how people work by delivering tools that make their professional lives simpler, more efficient, and more rewarding.

We're looking for a Senior UX Design Manager to lead a team of UX Designers solving meaningful customer problems across complex digital experiences. This role blends people leadership, product thinking, systems thinking, and execution. You'll partner with Design, Product, and Engineering to shape direction, raise quality, and deliver intuitive, cohesive, outcome-driven experiences. You'll create an environment where designers can do their best work, grounded in curiosity, collaboration, accountability, and customer understanding.

We see Design as a strategic partner in defining problems, shaping product strategy, validating decisions, and driving measurable outcomes. What we believe in:

• Start with people, not features
• Focus on outcomes over outputs
• Value curiosity, systems thinking, and craft
• Use research and evidence to guide decisions
• Bring clarity to complexity

Key responsibilities. You will...

• Lead, coach, and grow a team of UX Designers across several product areas.
• Create an environment of accountability, collaboration, continuous growth, and high-quality design work.
• Help teams frame customer and business problems clearly before jumping into solutions.
• Partner closely with Product Management and Engineering leadership to shape product strategy and roadmap direction.
• Drive a strong customer-centered design process grounded in research, usability testing, and iterative learning.
• Guide teams in creating intuitive, scalable, and cohesive experiences across the product ecosystem.
• Help establish and evolve UX standards, patterns, systems, and ways of working.
• Ensure teams balance customer needs, business goals, technical feasibility, and long-term product quality.
• Advocate for accessibility, usability, consistency, and thoughtful interaction design across experiences.
• Support designers in developing stronger product thinking, communication, storytelling, and systems thinking skills.
• Foster strong cross-functional relationships and alignment across teams.
• Influence decision-making through clear rationale, evidence, and customer insights.
• Help scale UX maturity across the organization through leadership, mentorship, and operational improvements.
• Continuously improve how the team explores, prototypes, validates, and delivers ideas.

At a minimum you will have...

• 10+ years in design, with 5+ years leading UX or Product Design teams
• Experience in B2B, SaaS, or enterprise products
• Strong foundation in user-centered design, IA, and usability
• Experience working closely with Product and Engineering in agile teams
• Strong communication and stakeholder influence skills
• Ability to balance strategy with execution
• Experience navigating ambiguity and driving alignment
• Strong systems thinking across product ecosystems
• Experience using research, testing, and analytics to inform decisions
• Track record of improving product quality and outcomes
• Understanding of accessibility and inclusive design
• Experience with tools like Figma and AI-assisted workflows
• Growth mindset and continuous improvement approach

Exceptional candidates will have...

• Experience building or scaling design systems
• Strong product strategy and business acumen
• Experience advancing UX maturity and collaboration models
• Experience improving UX processes and operations
• Familiarity with AI-assisted workflows and rapid prototyping
• Experience with platform or interconnected product ecosystems
• Ability to tie UX decisions to business and customer outcomes
• Portfolio demonstrating systems thinking and strategic impact

If this sounds like you and fits your experience and career goals, we'd be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:

• Competitive remuneration package
• Employee Stock Purchase Plan Enrollment
• 30 days of earned leave
• An extra day off for your birthday
• Various other leaves like marriage leave, casual leave, maternity, and paternity leave
• Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage
• Professional development reimbursement
• Interest subsidy on loans - either vehicle or personal loans
• Health Club Reimbursement

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!