UI/UX Design Lead

Lead Experience Designer

Be a lead experience designer with hands on design skills and deep understanding of design process and methods. Lead cross-functional teams on big design projects and products. Work closely with business, tech, and customer folks to get things done. Handle complex stuff, communicate clearly, and guide multiple teams. Drive the design process and deliver awesome design solutions that meet business goals. Create and showcase concepts that prove value to both the business and customers. Own the product experience, champion design, talk to stakeholders, run design reviews, and spark innovation.

Your day-to-day responsibilities:

• Come up with lots of good design ideas.
• Help brainstorm and work together on concepts.
• Check the quality of solutions and how well they fit.
• Give clear directions to your team.
• Scope out competitor products, industry trends, and other relevant topics.
• Stay in the loop about business, strategy, and how it's organized.
• Understand what makes partners and stakeholders tick.
• Guide design solutions within business and revenue model.
• Think about how proposed solutions will impact the organization.
• Create product experiences that match program vision and goals.
• Spot the right design problems and opportunities in a brief.
• Solve problems through design work and hands-on effort, while teaming up with leaders.
• Make sure your and your team's work is super detailed.
• Look for user insights and work with research teams to gather them (formal/informal, primary/secondary).
• Explain solutions to stakeholders using business language.
• Be a confidence booster and motivator for your team.
• Present design solutions and their reasoning persuasively to business partners and key stakeholders.
• Mentor new team members and interns on design craft and process.
• Stand up for your team and suggest ways to align design work with design goals.
• Find chances to share your expertise with the broader design community.

Bonus points if you have:

• A Bachelor's or Master's degree in Design.
• Portfolio is all professional work.
• Experience leading design for multiple programs or products that shipped to a huge user base.
• Experience designing for different platforms, audiences, and areas.
• Proof that you helped make products successful.
• The ability to understand broader business, technical, and customer success factors and work with colleagues in those areas.
• Experience mentoring other designers.

Tools you'll use:

• Figma
• Adobe Creative Cloud tools
• Sketch
• Other creative tools

Skills you'll need:

• Core Design: User experience design (UX), interaction design, user interface design, information architecture and visualization, motion design, visual design, etc.
• Soft Skills: Good articulation of thoughts and communication, good at negotiating and influencing, and creative at storytelling.