Product Manager AI

Product Manager Ai At Randstad Global It

We live in extraordinary times. Technology, society, and the job market - are all rapidly advancing, and opening up previously unimagined opportunities. With innovation driving the world of work even faster, many of us are left wondering: how can I find a job that works for me?

Working at Randstad is unlike working at any organization. At Randstad we put people at the heart of everything we do; this goes for our clients, our candidates, our employees and society. By combining our passion for people with the power of today's technologies, we support people and organizations in realizing their true potential. Randstad is a partner for talent.

Are you our new colleague? We're looking for a Product Manager AI at Randstad Global IT (location Diemen/Europe/Hybrid).

Your typical day includes being the leader for a collection of AI products all focused on helping our business take friction out of the operational processes. You work in the newly founded Partner for Talent AI hub where you will be working with the newest innovations to make sure we drive an efficient organization.

Your primary responsibility is to ensure the seamless delivery and operation of the proof of concept (POC)/ initiatives of AI solutions / applications / agents. The main priorities in the role are to ensure adherence to the predefined business case, connect with the various (IT) programs and deliver a solid POC with the help of internal colleagues all over the world and a selected set of partners.

To achieve this, you act as a proactive leader, aiming to innovate and elevate critical aspects of our application and process ecosystem. This could include streamlining processes such as client interactions, administrative operations, or user management to deliver a comprehensive, well-integrated POC.

You will oversee a team (indirectly), defined per AI initiative, often composed of Business Analysts, solutions architects, engineers and data scientists, who will execute specific aspects of the initiatives under your guidance. By aligning with organizational objectives, your leadership ensures the initiatives not only meet current needs but also evolves to address future challenges, driving value and operational excellence. Success will be measured based on the number of successfully delivered POC that will be adopted in the business.

Identifying Needs and Issues:

Recognize critical needs and operational challenges from and with our selected business stakeholders, and drive the process from pilot to POC effectively.

Feature Prioritization and Delivery:

Define and prioritize features and enablers to align with the AI hub objectives, ensuring timely releases of POC's that meet business and customer expectations.

Market Readiness:

Establish and validate go-to-market criteria to ensure POC can actually be adopted by the programs and / or markets.

Product Enablement and Support:

Oversee readiness and enablement processes to support successful product implementation and usage.

Operational Documentation:

Implement, review, and deliver operational procedures, policies, and documentation to ensure user clarity and consistency.

Cross-Functional Collaboration:

Work closely with teams across the organization—including process excellence, global operational steering, product, design, architecture, development, and partnerships—to deliver impactful AI solutions that drive key business outcomes.

Performance Metrics:

Define, monitor, and report key service and product performance indicators in collaboration with IT and business stakeholders.

Stakeholder Engagement:

Liaise with stakeholders across functions and programs to ensure fit-for-purpose solutions.

Team Management:

Indirectly lead and manage the team per initiative and foster a collaborative and results-driven environment.

Education and experience:

• BS/BA in a relevant field
• 5-7 years of product management experience, with domain knowledge of AI solutions in front, mid- and back-office administration
• Successful experience in managing and aligning multidisciplinary teams to deliver quality products
• Proven experience with various project methodologies
• Applicable knowledge or experience in IT Governance
• Strong business strategy and technical acumen (AI and general IT)
• Background in analysis and solutioning
• As internal candidates are preferred, as strong internal network

Skills and knowledge:

• Excellent verbal and written communication skills
• Extensive experience and knowledge in data. reporting and steering
• Highly analytic capacity in the domain of steering and data
• Strong collaborative interpersonal skills to work across diverse, global teams
• Strong problem-solving and analytical skills
• Strong sense of commitment to deliver
• Resilience, perseverance and can do mentality
• Ability to consult with and identify needs of internal and customers and drive value creation

Your competencies:

• Delighting people: connect people (client, talent, employee, society), building strong client relationships and delivering client-centric solutions.
• Performing today: resourcefulness securing and developing resources effectively and efficiently.
• Leading change: manages ambiguity operating effectively, even when things are not certain or the way forward is not clear.
• Securing the future: drives vision and purpose painting a compelling picture of the vision and strategy that motivates others into action.

For this specific role the following complementary competencies also apply:

• Strategic & operational AI mindset: seeing ahead to future possibilities and translating them into practical solutions
• You are keen on knowing the latest and greatest in AI (development), but critical enough to translate that into our HR practice
• Applies outside-in thinking: unrest to push the boundary, eagerness, examines new possibilities by investigating and asking questions, new possibilities are explored and/or discovered. Assumes something better is still out there. Is comfortable leading what isn't understood.
• Collaborates, reaches out: manoeuvering comfortably through complex policy, process and people-related organisational dynamics recognising the value that different perspectives and cultures bring to an organisation.
• Role models digitization with courage: knows how to anticipate and adopt innovations in business-building digital and technology applications. Rises up to address difficult issues and says what needs to be said

What's in it for you:

We put people at the heart of everything we do. Our employment conditions reflect this; competitive salary, an additional flexible benefit budget, attractive bonus scheme, option to take part in Randstad's success through our employee Share Purchase Plan, option to go on a sabbatical leave or buy extra holidays, flexible working hours in the office or hybrid, attractive mobility arrangements, opportunity to give back to local communities through paid volunteering leave, a generous budget to set up your home office space and a net internet allowance, growth and development opportunities in a fast changing global environment, working with great people and being part of a network where everyone wants you to succeed, an environment where differences are understood, valued and celebrated.

We want our teams and talent to reflect the rich diversity of the societies we serve. We strive for an environment of belonging, safety and confidence. So everyone can bring their whole selves to work and flourish. Learn more about equity, diversity, inclusion and belonging at Randstad here.