Associate Director, Requirements & Capabilities Customer And Strategic Marketing Lead - Remote Eligible

Customer And Strategic Marketing Lead

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.

The Raytheon Requirements and Capabilities (R&C) Investments & Customer Excellence team is hiring a Customer and Strategic Marketing lead. This leadership role is responsible for defining, governing, and the R&C strategic approach to customer marketing. The Associate Director owns the end-to-end customer marketing strategy, while directly leading analytical efforts for near real time analysis of environment dynamics, customer behaviors and customer budgets that impact the Raytheon bookings pipeline. Operating within the Raytheon R&C Investments & Customer Excellence (I&CE) team, the Associate Director ensures that the insights and analysis of customer investment behaviors are translated across the key pillars of I&CE - Customer Excellence, Investments and Aftermarket Strategy. Close partnership with these leaders and their teams will be critical in addition to integration of the voice of the customer from R&C Customer Account Managers. In summary, this role will be critical to bridge internal teams to ensure achievement of bookings goals through customer marketing and advocacy initiatives.

What You Will Do

1. Establish a consistent cadence and battle rhythm to analyze customer budgets to communicate and drive action with the impacted R&C teams
2. Maintain key customer messaging based upon environmental dynamics for incorporation into customer engagements
3. Lead and coordinate efforts to increase creativity to drive Customer Intimacy from market insights within the established Customer Engagement Framework
4. Partner with Communications and I&CE stakeholders to optimize Raytheon's key customer marketing priorities
5. Analyze customer budgets, data and market analysis to advise and direct Raytheon R&C SBUs on opportunity messaging and pipeline fidelity
6. Track and report on domestic and international customer budgets
7. Collaborate with RTX Global Government Relations (GGR) at the Federal, State/Local on Public Policy in their advocation and development of new technologies and our solutions
8. Domestic travel approximately 2-3 times a year for 2-3 days at a time

Qualifications You Must Have

• Typically requires a University Degree or equivalent experience and minimum of 12 years prior market research, data analytics or strategy experience, or Advanced Degree and minimum 10 years' experience
• 2+ years' experience with CRM tools – Microsoft Dynamics and/or Salesforce
• Experience operating in corporate matrixed organizations with 1000+ employees, influencing senior leaders across SBUs and functions
• 4+ years' experience in financial and analytical roles including management of budgets, ROI measurement, KPI definition, and data-driven investment decisions
• 8+ years' experience leading teams – both direct reports and cross-functional project teams

Qualifications We Prefer

• Raytheon product portfolio understanding
• Exceptional written and verbal communication and ability to influence indirectly

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation
• Relocation assistance is not available

This position currently is designated as remote. Employees who are working in remote roles will work primarily offsite (from home) but may be expected to travel to the site location as needed. The successful candidate for this role will be required to reside and work from one of the 50 U.S. states (excluding U.S. territories).

The salary range for this role is 157,200 USD - 298,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.