Spécialiste De La Performance Des Produits / Product Performance Specialist

Product Performance Specialist

Pratt & Whitney Canada (P&WC) is a global leader in the aerospace industry, headquartered in Longueuil, Quebec. We manufacture next-generation engines that power the world's largest fleet of business, general aviation, and regional aircraft and helicopters.

For nearly 100 years, we have pioneered advancements in engine development, supporting cargo and equipment transportation, wildfire suppression, and passenger travel.

Pratt & Whitney Canada was recognized as one of Canada's Top 10 Employers in 2025 by Forbes and ranked #1 in the aerospace and defense industry in the country. Our headquarters is also listed among the top employers in the Montreal region. These accolades reinforce our reputation as an employer of choice in Montreal, Canada, and worldwide.

As a member of the Customer Engineering team and being the program's "Product Performance Engineer/Specialist & India Team Coordinator", you will be responsible of managing in-service product performance and all related dependability processes, the relationship with the India-based dependability management team and own the associated performance indexes (KPIs).

Part of a team of experts, you will have the opportunity to contribute, and lead integrated product teams (IPTs) and influence the redesign of parts which could affect the safety, reliability, maintainability and availability of a product or the cost of operation. You will be expected to grow into the subject matter expert and be the coach of the Canadian and Indian teams for dependability metrics and management.

• Lead Product Dependability activities for the program including trend monitoring, identifying reliability drivers, and driving PMT actions.
• Ownership of Product Performance - including safety, reliability, availability and all services in relation with maintenance of the product in service
• Lead and/or coordinate & advocate reliability study, screen team, SDR, accident review, quarterly reliability review, SMS and executive product performance.
• Accountable for India team performance and relationship optimization
• Subject matter expert for the Product Dependability processes and KPIs
• Support the Customer engineering team in preparation to customer & OEM visits
• Some travel may be required

This is a full-time position from Monday to Friday with flexible hours, based in Longueuil, and performed exclusively on-site.

Must haves:

• Minimum of bachelor's degree in engineering or equivalent
• Looking for 5-10 years progressive experience in Aerospace, Aftermarket, Operations, or similar functional expertise

Assets:

• Demonstrated ability to manage and drive customer satisfaction at all levels (internal and/or external)
• Demonstrated ability to lead in a matrixed organization
• Demonstrated ability to manage product performance and delivery to drive customer satisfaction
• Ability to translate technical data into action plans and strategy
• Advanced knowledge of Power BI / ENOVIA / SAP / Data Mining
• Strong knowledge of gas turbine engines
• Ability to understand FMEA, ie, understand impact of component failure at engine or aircraft (system) level
• Good understanding of how corrective actions are implemented
• Familiar with SMS and risk assessment methodologies

What do we offer?

• Pension and savings plan with employer contributions
• Group insurance program
• Opportunities for advancement (career progression)
• Merit or recognition program
• Health and wellness program, including virtual health care
• Recreational and sports club
• Nearby daycares
• Transportation accessibility or public transit program and free parking

At Pratt & Whitney Canada, we combine passion, boldness, and precision to design, manufacture, and maintain the most advanced and reliable aircraft engines in the world. Our work and the quality of our products contribute to the success of our customers, who in turn save lives, support commerce, connect communities, and protect freedoms.

At Pratt & Whitney Canada, you have the opportunity to make a difference every day—just look up. Are you ready to go beyond?