Product Manager - Enrichment

Product Manager

At Relativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. The product management team is seeking a strategic and technically-minded product manager to lead the roadmap and execution for Relativity's worker compute infrastructure and data archiving & restoration capabilities. These are foundational platforms of our document processing and imaging workflows, enabling reliable compute at scale and data lifecycle management. This role will be instrumental in driving innovation in how we provision compute resources in the cloud and empower customers to archive, migrate, and restore their data with confidence. You will collaborate across engineering, cloud operations, customer enablement, and GTM functions to deliver scalable, secure, and user-centric solutions that improve operational efficiency and user satisfaction. A successful candidate must be energized by building deep customer empathy, collaborating with design, development, discovering opportunities through data analysis and inquiry with customers, creating and communicating progress through leading indicators, developing strong fluency in cloud architecture and adjacent technologies, and navigating ambiguity given the technology's pace of change.

In this role, you will:

• Own and drive the roadmap for worker compute and archiving, migration & restoration, aligning with customer needs, internal stakeholders, and long-term platform strategy.
• Define and prioritize capabilities for worker compute systems that provide reliable, elastic, and cost-efficient processing infrastructure in a cloud-native, containerized environment.
• Partner with engineering to ensure the compute platform supports throughput, availability, and observability requirements across document processing and imaging workloads.
• Design and evolve intuitive workflows for users to archive, migrate, and restore large-scale datasets, ensuring compliance, auditability, and operational ease.
• Work cross-functionally with other product managers to ensure compute and archival capabilities integrate well across various features in data processing and enrichment.
• Develop positioning, artifacts, and internal documentation to support customer enablement, sales, and support teams in articulating the value of compute and archival investments.
• Act swiftly to address barriers to adoption and ensure successful customer experiences, especially around large-scale data migrations or compute scaling challenges.

Role responsibilities include:

• Connecting with external and internal customers to gain a deep understanding of their workflows and needs and validate our approach to addressing them.
• Ensuring we are solving the most pressing problems of our customers. The ability to prioritize tasks based on their impact and outcomes is crucial to be successful in this role.
• Speaking to internal stakeholders including engineering, user researchers, and designers about the variety of workflows and end user needs we see across segments and personas.
• Providing product and workflows recommendations grounded in both customer empathy and customer data.
• Communicating our user needs to engineering teams and other internal stakeholders to drive alignment internally on product vision.
• Conducting user and competitive research for their product.
• Possessing an in-depth understanding of our product suite. Speaking about our production from a business and technical approach in a way that internal stakeholders and clients can understand.
• Owning the product roadmap and backlog for your product. Listening to different internal experts to understand the impact, but in the end decide the features that your team should build.
• Working directly with product leads to help build a strategy and goals for their product.
• Tracking and reporting on key product metrics that are relevant to your domain and expected outcomes.
• Acting as a leader, facilitating communication across internal stakeholders and effectively communicating 'why' and gain buy-in from the team and leadership. Being responsible for clarifying and resolving conflicts around your product vision.
• Working closely with your engineering counterparts to ensure that the team delivers a product that meets our scalability, reliability, usability, observability, efficiency, and performance standards.
• Being well versed in technical aspects of cloud platform architecture with deeper technical understanding to communicate with development team members and make informed decisions about the product development.
• Possessing the technical acumen needed to understand the technical challenges faced by the team, the root cause of incidents, and propose effective solutions for them.
• Engaging in deep technical discussions with engineering managers and technical architects to understand the implications that future work could have on your product and customers.
• Breaking down large projects into iterative releases. Creating and sharing product implementation plans with measurable results for each milestone.
• Anticipating the need to create alignment with cross-functional teams to solve problems together.
• Helping the team to translate validated designs and analysis into story cards with acceptance criteria.
• Developing external and internal facing go-to-market content including product documentation and release notes.

Preferred qualifications include:

• Proven experience in product management, preferably with cloud-native infrastructure, compute orchestration, or data lifecycle management.
• Strong understanding of modern distributed systems, job queue and execution, and cloud system design.
• Ability to translate complex technical concepts into user-oriented product requirements and collaborate with engineers to deliver impactful outcomes.
• Excellent communication and stakeholder management skills; able to align multiple teams on a cohesive product vision.

Minimum qualifications include:

• 5+ years of experience in product management building custom software.
• Bachelor's degree in business, computer science, engineering, or design or comparable work experience.

Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between $115,000 and $173,000. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.