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Head Of Product, Digital Collections - Remote Eligible
Build a data-driven collection platform to maximize recovery and operational efficiency
Lagos
Senior
1 month ago
Renmoney
Provides personal loans, savings, and fixed deposit products through a digital platform focused on Nigerian consumers.
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Head Of Product (Digital Collection)
We're looking for a Head of Product (Digital Collection) to shape and scale our digital collection ecosystem - from strategy and analytics to automation and technology. Your mission will be to build data-driven tools, optimize collection processes, and enhance recovery efficiency through smart products and innovation.
Key Responsibilities:
- Develop, implement, evaluate, and continuously optimize collection strategies, tools, methods, and analytical models.
- Define and manage key KPIs for the collection department to ensure sustainable portfolio growth and operational efficiency.
- Identify growth opportunities, design and run pilot projects, test and implement new strategies.
- Drive process automation across collection operations — manage, assess, and modernize technical systems, including telephony and robotic solutions.
- Deploy and refine collection scoring models to improve segmentation and recovery outcomes.
- Collaborate with external vendors and technology partners to identify, integrate, and implement innovative solutions.
- Analyze key performance indicators for collection and pre-collection, monitor delinquency trends, and identify deviations and growth points.
- Automate analytics and reporting, manage the KPI system, and oversee team performance evaluation and motivation within the collection department.
About Renmoney
Provides personal loans, savings, and fixed deposit products through a digital platform focused on Nigerian consumers.