Project Manager, Video Products

Project Manager

At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally-native, data-empowered solutions. Our client's confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team. Finding the right match for this role is a critical aspect of continuing that success.

We are looking for an experienced Project Manager who will lead the onboarding, testing, and rollout of new AI-powered tools that enhance customer experience across video products. This role partners with product, engineering, support, and operations teams to evaluate emerging technologies, run pilot programs, define requirements, and ensure smooth integration into existing workflows. This position requires executive level reporting, strong cross functional collaboration and experience in telecommunications as a proven project manager able to lead and drive efforts. This is a hybrid position located in Denver, CO and requires being in office 3 - 4 days per week. All qualified candidates must be located in the Denver area and be authorized to work in the United States without requiring visa sponsorship or C2C.

Duties & Responsibilities:

• Manages the entire project lifecycle from project definition through implementation.
• Develops project plan and drives project milestones.
• Aligns project delivery with broader strategic initiatives and goals.
• Accountable for meeting agreed upon scope, cost, schedule and quality measures.
• Drive continuous optimization of AI solutions to improve user satisfaction and operational efficiency.
• Ensure that governance controls are in place.
• Establishes effective communication plan with project team and key stakeholders.
• Provides day-to-day direction to project resources.
• Identify, track and report program KPIs to assess impact
• Coordinate, manage and monitor workflow of the cross-functional teams
• Facilitate and lead project meetings and discussions with stakeholders at all levels
• Consistently exercise informed judgment and discretion in matters of significance.
• Maintains awareness of trends, business conditions and internal process and practices impacting component projects or overall program.
• Ensures effective change management occurs throughout the course of the project.
• Responsible for preparation of documentation, status reports and budgets. Work with management to review, optimize and document repeatable and effective program management
• Liaison between cross functional teams such as product development, data science, operations, software engineering, etc.
• Build program documentation such as Program Charter, Risk Log, Trackability Matrix, Status Reports, Project Plans, Budget/Forecast or KPI Dashboard