Consumer Banking Product Manager

Consumer Banking Product Manager

Location: Stuart, FL

Position Summary:

The Consumer Product Manager is responsible for the strategic development, management, and performance of consumer banking products, including checking, savings, CDs, lending, money movement, and related services. This role drives product innovation, customer experience enhancements, and profitability through data-driven insights, market analysis, and cross-functional collaboration.

Key Responsibilities:

• Product Strategy & Development
• Define and execute product strategies aligned with customer needs and business goals.
• Lead the development and launch of new consumer banking products and features.
• Monitor industry trends and competitor offerings to identify opportunities and risks.
• Portfolio Management
• Manage the lifecycle of consumer deposit products, ensuring competitiveness and compliance.
• Optimize pricing, features, and positioning to drive growth and retention.
• Analyze product performance metrics and recommend improvements.
• Customer Experience & Innovation
• Partner with UX, digital, and operations teams to enhance customer journeys.
• Champion customer feedback and insights to inform product decisions.
• Drive digital transformation initiatives within the consumer product suite.
• Product Quality Assurance
• Establish and maintain quality standards across all consumer banking products.
• Collaborate with operations and technology teams to ensure defect-free products.
• Implement continuous improvement processes based on testing outcomes.
• Monitor post-launch performance to proactively identify and resolve quality issues.
• Cross-Functional Leadership
• Collaborate with marketing, compliance, legal, finance, and technology teams.
• Develop go-to-market plans and support product campaigns.
• Ensure regulatory compliance and risk management across all product initiatives.
• Financial Performance
• Own product P&L, including revenue, cost, and profitability targets.
• Develop business cases for new initiatives and track ROI.

Qualifications:

• Bachelor's degree in Business, Finance, Marketing, or related field (MBA preferred). Required.
• 3+ years of experience in product management, preferably in consumer banking or financial services. Required.
• Strong understanding of retail banking products, customer behavior, and market dynamics.
• Proven ability to lead cross-functional teams and manage complex projects.
• Excellent analytical, communication, and strategic thinking skills.
• Experience with digital banking platforms and fintech partnerships is a plus.

Preferred Skills:

• Familiarity with product development methodologies.
• Proficiency in data analysis tools (Tableau, SAS, etc.).
• Proficiency in Microsoft Office tool set (PowerPoint, Word, Excel).
• Knowledge of regulatory requirements impacting consumer banking.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.