Manager, Product Activation

Merchandise Department Manager

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what it’s like to work here! As a key member of our team, you’ll play a major role in bringing happiness and excitement to people from around the world. If you’re dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

Primary Purpose: Responsible for overseeing all planning and allocation functions of the merchandise department including merchandising and inventory, administration, visual merchandising, and for coordinating warehousing functions with In-Park Revenue Warehouse Manager. Scope includes managing guest service, budgets, policies/SOPs, inventory control, labor & expense management, guest and team member safety, inter-departmental relationships and other functions as directed.

Requirements:

• Minimum of 3 years’ experience leading teams within a theme park, hospitality or retail environment with demonstrated success; at least 5 years preferred.
• Must have a high school diploma or equivalent
• Experience in managing vendor relationships and negotiations.
• Innovative and entrepreneurial with retail operations, logistics, prioritization, and organization skills.
• Demonstrated ability to multi-task in an environment with many high stakes competing priorities and solve problems pro-actively.
• Demonstrated ability to lead, develop, and work in a team environment.
• Excellent oral and written communication skills with the ability to interface and effectively present to all levels in the organization
• Working knowledge of Point of Sale/Inventory Systems, Business Objects, Power Point, Excel, Word and Retail Systems.
• Must be available to work varying shifts or hours based on business need.

What It Takes To Succeed:

Desired Qualifications:

• Bachelor’s degree strongly preferred
• Understanding of utilized systems such as: Retail Management Systems, Business Objects, Microsoft office, Workday, and Parkware preferred

Responsibilities:

• Create and distribute key inventory reports to internal stakeholders, ensuring consistency and accuracy of information
• In collaboration with Property Support team, develop and implement SKU lifecycle strategies, including managing slow-moving inventory and exit plans
• Drive continuous improvement in processes, leveraging technology and innovation to achieve best-in-class operations.
• Conduct pre-season planning, in-season execution, and post season hindsight analysis
• Provides analysis of sales contributions on the division and sku level. Communicates needs, suggestions, stock level concerns and provides recommendations on assortment issues, merchandise exit strategies and product class replacement.
• Monitors product sales performance to assist in determining appropriate placement of product, movement of programs or divisions and assortment changes
• Leads visual merchandising team to create successful product displays and merchandising plans, and adjusts as needed to meet changing inventory levels and seasonal changes
• Coordinates merchandise plan in collaboration with operations teams to ensure standards are met for each location and that seasonal/event store changes occur on schedule as planned.
• Ensures stores maintain auto replenishment schedules, display minimums, replenishment adjustments, manual inventory orders and supports the store teams on inventory control.
• Execution that support the needs of the guests and the financial objectives of the merchandise department while enhancing store presentation and guest experiences

As a 365 day/year operation, full-time candidates are expected to provide flexible availability to support year-round operating needs. This may include, but is not limited to, working opening, mid-day and closing shifts during peak and non-peak seasons, as well as weekends and holidays.

The perks of the position:

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.