Sr. Instructional Designer

Sr. Instructional Designer

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

PRIMARY PURPOSE: Evaluates and advises on instructional design for all training staff, manages training programs, demonstrates and calculates organizational impact of training programs, and provides training and behavior assessments, as required.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Evaluates the content and effectiveness of instructional design for all training documents/programs; provides input and serves as a subject matter expert on training standards, content, and practices.
• Manages training programs by setting objectives, tracking and demonstrating value to the organization, and analyzing and reporting on organizational impact and efficacy of training programs.
• Provides regular feedback on the training being conducted along with insights and feedback regarding the successes and opportunities to drive continuous improvement; creates, monitors, and implements post training behavior assessments and training strategy.
• Delivers advanced, specialized training related to organizational development, leadership and business skills to internal stakeholders, via classroom learning and blended virtual training methods; conducts training that motivates, builds competencies, and improves individual's performance by clearly explaining complex concepts and make the training engaging and interactive.
• Creates year-end year in review for Casualty training, clearly showing the organizational value of training programs through specific training metrics (numbers of sessions delivered, associated behavior change, etc.).
• Partners with training leadership in establishing trainer best practices and standards.
• Investigates new learning methodologies and technology for appropriate application for Casualty training; stays up to date with industry trends and best practices related to learning and development.
• Utilizes learning management systems and other relevant technologies to support training delivery and evaluation.
• Stays current on operational standards, procedures, and resources to enhance ability to provide leadership and maximize business results.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

• Performs other duties as assigned.
• Travel as required.

QUALIFICATIONS:

Education & Licensing: Bachelor's degree from an accredited college or university preferred. Certificate in organizational development and/or certificate in instructional design preferred.

Experience: Eight (8) years of related experience or equivalent combination of education and experience to include application of post-training behavior assessments, adult learning methodologies, and application of training best practices for design and delivery required.

Skills & Knowledge:

• Strong critical thinking ability and interpolation of complex data
• Understanding of training methodologies and behavior assessment
• Excellent oral and written communication skills, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiating skills
• Ability to create and complete comprehensive, accurate and constructive written reports
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT: When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.