Digital Learning Platform Product Owner - Remote Eligible

Digital Learning Platform Product Owner

Location: Remote

Duration: 6 months plus extension

Overview: The Client is seeking a mission-driven Senior Product Owner to help deliver a more seamless, connected, and customer-centered product ecosystem through our Unified Product Experience (UPE) strategy. This role will focus on identifying and bridging experience gaps across products, coordinating cross-functional teams, and ensuring our digital experiences reflect a unified vision for learner and customer success.

The ideal candidate is a connector, systems thinker, and experience advocate – able to navigate ambiguity, align diverse stakeholders, and translate research and strategy into prioritized work that drives measurable impact. This role is a key link between product vision and execution, helping us connect the dots across touchpoints and empower users to achieve their goals through cohesive, intuitive digital experiences.

Key Responsibilities:

• Own and manage a prioritized backlog aligned to UPE vision and measurable user and business outcomes.
• Write user stories that reflect real user needs, informed by research and designed for cross-product consistency – with rich context and clear acceptance criteria; ensure they're sprint-ready.
• Define success metrics and partner with UX, data, and engineering to measure impact over time.
• Guide iterative delivery while anticipating dependencies, ensuring design intent is maintained throughout implementation – balancing user needs, technical feasibility, and long-term maintainability.

Cross-Functional Collaboration & Facilitation

• Serve as the connective tissue across teams—working horizontally across platforms to ensure experiences feel seamless and integrated.
• Lead sprint planning, backlog refinement, and agile scrum team ceremonies with confidence and clarity.
• Partner deeply with Product Design and Research to validate assumptions, shape user experiences, and advance roadmap goals.
• Represent the voice of the customer, using qualitative and quantitative insights to guide prioritization.
• Advocate for mobile-first thinking and responsive design considerations throughout planning and delivery.

Strategic Framing & Problem Ownership

• Help define and socialize UPE design principles and experience strategy to guide backlog prioritization and solutioning.
• Understand and articulate the "why" behind features – connecting sprint work to strategic themes and business impact.
• Frame problems clearly, identifying where current experiences break down across products or touchpoints.
• Use data and insights to identify opportunity areas and champion cohesive, outcome-oriented solutions.
• Raise risks, gaps, or misalignments early, and proactively offer options to move forward.

Communication & Stakeholder Management

• Maintain transparency around roadmap, priorities, and delivery progress – keeping stakeholders informed on progress, timelines, blockers, and decisions.
• Translate product, technical, and design complexity into simple language that can be actioned by a cross-functional team.
• Drive cross-team visibility and negotiate dependencies that impact delivery.
• Lead by example in setting a high bar for team engagement, execution quality, and delivery health.

Qualifications:

• 5+ years of experience in product ownership, digital product management, or digital experience strategy.
• Deep understanding of agile methodologies, iterative delivery, and user-centered design principles.
• Proven ability to work across multiple teams, systems, and products to align and deliver cohesive experiences.
• Experience working with UX research and design teams to translate insights into meaningful backlog decisions.
• Strong communication and facilitation skills across technical and non-technical audiences.
• Strategic thinker who thrives in ambiguity and can connect day-to-day work to larger experience outcomes.
• Experience with platform ecosystems, professional education, or membership-driven organizations is a plus.
• Bachelor's degree preferred. English proficiency required.