Export Product Conformity Specialist (pvoc/pca Analyst

Export Product Conformity Specialist (PVoC/PCA Analyst)

Trade Facilitation Analysts to manage end-to-end processing of Pre-Conformity Assessment documentation (according to PCA / PVoC programs) for import and export shipments.

Administrative and operations-driven, requiring close coordination with clients, exporters, inspectors, certification centers, and internal SGS teams to ensure accurate, compliant, and timely Certificates of Conformity (CoC's) are issued in accordance with import country regulations.

Responsibilities include:

• Process and manage inspection requests and certification files from start to finish
• Act as the primary liaison between SGS, exporters, importers, and certification centers
• Review inspection requests for accuracy, completeness, and regulatory compliance
• Coordinate inspections, sampling, testing, and document collection where applicable
• Ensure Certificates of Conformity (CoCs) are issued in line with country-specific standards
• Monitor and resolve blocking actions and missing information affecting certification timelines
• Generate invoices, follow up on payments, and register receipts
• Manage amendments, replacements, and discrepancy resolution related to CoCs
• Maintain accurate records in SGS-approved systems and tools
• Support Quality Management System (QMS) compliance and follow internal procedures

Qualifications include:

• Matric/Grade 12
• Related and relevant qualification

Additional information includes:

• Minimum 2 years' experience in import / export, trade operations, logistics, or supply-chain administration
• Strong exposure to documentation-driven processes
• Excellent attention to detail and ability to manage multiple files simultaneously
• Strong communication skills (written and verbal)
• Fluent in English (additional languages advantageous)
• Prior experience in Trade Facilitation Services (TFS) or Pre-export Verification of Conformity (PVoC)
• Exposure and understanding of PVoC / PCA / CoC certification programs

This role is ideal for candidates who:

• Have worked in freight forwarding, trade compliance, customs clearing, import/export administration, or inspection coordination
• Are detail-oriented, process-driven, and customer-focused

Enjoy structured operational work rather than data or systems analysis