Senior Manager, Product Management - CAD & RMS

Senior Manager, Product Management - CAD & RMS

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we've been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you'll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you're passionate about making a meaningful difference, we'd love to hear from you.

The Role

We are seeking a Senior Manager, Product Management who will play a key strategic role in shaping the mission-critical systems that serve as the backbone for Police, Fire, and EMS. This position provides leadership across multiple products or major initiatives within the public safety portfolio, combining strategic foresight with hands-on execution to drive meaningful impact.

Additionally, you will lead a small team, fostering collaboration and professional growth. This role combines deep product expertise, driving strategic outcomes while mentoring and elevating others across the product organization. You will partner closely with Engineering, Design, Sales, Marketing, and Partner Success to align product outcomes with organizational goals.

What You Do

• Define and communicate a multi-year strategy that spans multiple product lines, ensuring alignment with both company goals and the evolving needs of the public safety market.
• Translate high-level organizational strategy into actionable, cohesive roadmaps across multiple teams while balancing technical investment with customer value.
• Manage and develop a small team of Product Managers, providing the guidance and priority-setting necessary to ensure their work aligns with broader strategic objectives.
• Lead portfolio-level modernization initiatives, incorporating emerging technologies like AI and analytics to enhance operational efficiency for first responders.
• Leverage market intelligence and financial insights to shape pricing strategies, product positioning, and business cases that maximize impact.
• Represent the product organization in executive forums and drive alignment across Engineering, Sales, Marketing, and Partner Success.
• Champion user experience transformation by applying contemporary design principles to legacy systems.

What You Bring

• Bachelor's degree in Computer Science, Engineering, Business, or related field; MBA or advanced degree preferred.
• 10+ years of product management experience within enterprise SaaS or public safety software, experience in the CAD/RMS space or public safety domain is a plus.
• A minimum of 3-5 years in a leadership role with a proven track record of mentoring and developing other product professionals.
• Demonstrated ability to deliver complex, cross-functional software initiatives, including experience managing P&Ls and business cases.
• Strong technical background or familiarity with software engineering concepts such as APIs and cloud architectures.
• Experience leading UI/UX redesigns or integrating emerging technologies into mission-critical platforms.
• Deep expertise in Agile frameworks with hands-on proficiency in JIRA and Confluence; experience with Aha! is a strong asset.

This position requires a security clearance from the Government of Canada. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on the Government of Canada's security screening process, please visit Public Services and Procurement Canada.

Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate's skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.

Versaterm does not use AI in the recruitment process. All stages of recruitment decisions are lead by people, including our qualified acquisition team and our experienced hiring managers.

Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact info@versaterm.com.