Product Accessibility Specialist

Product Accessibility Specialist

Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week.

Our Engineering Environment

Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be.

As a product accessibility specialist here at Starling you will play a key role in pushing us to the next level of providing a great customer experience to everyone. We want someone who is passionate and proactive to join our team and help review our mobile and web applications and provide us with feedback and guidance through collaborating with our wider project teams, including designers, product and engineering, to ensure we are getting it right the first time.

Responsibilities:

• Independently audit our mobile and web applications and feedback to relevant teams your findings as well as guidance on how best to improve
• Advocate for accessibility by knowledge sharing with wider teams on best practises and challenges we face
• Work with our product and engineering teams to accessibility test features and find solutions
• Keep up to date with latest guidelines regarding accessibility and related standards
• Help us expand our in life user experience knowledge so we better understand how real customers are using our app and unique obstacles they may be facing