Director, Product Initiatives & Programs

Director, Product Initiatives & Programs

As Director, Product Initiatives & Programs you will play a key role in scaling and supporting our Product Management organization as we maintain and expand our portfolio of solutions. You will work closely with product leadership to bring clarity, coordination, and operational excellence to a complex and fast-moving environment.

You will lead and support initiatives that drive alignment across engineering, growth, services, and go-to-market teams. Your work will directly impact how we deliver against our roadmap, bring forward new capabilities like AI across the portfolio, and grow the business. You'll manage key operational cadences, own executive reporting, and serve as a right-hand operator to the SVP of Product.

You'll thrive in this role if you enjoy managing complexity, are energized by connecting dots across teams, and have a strong bias for action and clarity.

• Drive execution and tracking of high-priority product initiatives across the portfolio
• Monitor roadmap allocation and help ensure resources are aligned to strategic priorities
• Coordinate cross-functional communication between Product, Engineering, Services, and Growth
• Work directly with customers and internal stakeholders to ensure feedback is captured, organized, and available for product decision-making
• Build and manage operational cadences such as product reviews, roadmap planning, and cross-functional syncs
• Support executive and board-level product reporting through streamlined data collection and synthesis, ensuring strategic topics are discussed with clarity and the right data in hand
• Partner with Services and Support to analyze trends in customer data and translate those into actionable product improvements
• Partner with Growth on product portfolio management and forecasts
• Continuously improve how the product team operates by identifying opportunities to streamline tooling, documentation, and reporting infrastructure

What we're looking for:

• 8+ years of experience in product operations, program management, or strategic operations
• Strong project management capabilities; proven track record managing multiple complex initiatives
• Strong analytical and reporting skills; able to work with data teams or tools to support decision-making
• Exceptional written and verbal communication skills
• Strong interpersonal skills; able to work across disciplines and influence without authority
• High comfort operating independently, handling ambiguity, and driving to outcomes
• Experience in SaaS or healthcare/finance software industries preferred
• Knowledge of Agile/Scrum methodology and product development lifecycles
• A team-first mindset with a high level of ownership and accountability

Estimated Salary Range: $150,000 - 170,000 Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

The preferred location for this role is in Chicago, IL or St. Louis, MO. We value our people spending time together and have campuses hosting in-person events located in both cities. We are truly a hybrid environment with all team members experiencing the flexibility to work from home.

Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you're currently reading this and hesitating to click "Apply" for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Should you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please reach out to careers@stratadecision.com.

Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community.

We believe that each of our team member's unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity, and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity, or national origin.

Our core values are what connect us. They set clear expectations for how we approach our work and how each of us can positively influence the experience of our team and our customers.

• We connect with positive intent.
• We are helpful.
• We own it.
• We get better every day.
• We are humble.