Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't just a buzzword—it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce.
In this role, you'll bring our Customer Success and Professional Services story to life across analyst relations, webinars, and event content. You'll ensure our messaging is cohesive, high-quality, on-brand, and aligned with our most critical innovations, especially during major company moments like Dreamforce, World Tours, and product launches.
Shape and evolve the Customer Success and Professional Services story to reflect new innovations, customer outcomes, and thought leadership.
Activate messaging across analyst relations, events, and webinars, ensuring alignment and consistency across all touchpoints.
Develop and manage polished content for high-impact moments, including event session slides, speaker briefs, webinars, and session abstracts.
Collaborate closely with marketing, sales, product, analyst relations, and communications teams to align messaging and execution.
Support senior leaders with compelling messaging and materials that elevate our story and position Salesforce as a leader in Customer Success.
Thrive in a fast-paced, high-visibility environment where agility, creativity, and precision are key.
5–7 years of experience in product marketing, customer marketing, program management, or customer-facing roles.
Experience in B2B or enterprise marketing, preferably in technology or services.
Strong storytelling and messaging skills; able to distill complexity into crisp, compelling content.
Experience in executive communications and building narratives for senior audiences.
Proven ability to work cross-functionally and build strong relationships across teams.
Meticulous attention to detail, deadlines, and consistency.
Positive, creative, and can-do mindset with the ability to adapt to changing priorities.
Agency management experience is a plus.
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future—but to redefine what's possible—for yourself, for AI, and the world.