Product Manager, Shield

Product Manager, Shield

The world is moving towards instant digital payments and TabaPay is leading the way. We help thousands of Fintechs in the US and Canada instantly move money in and out of accounts and we are actively expanding into other countries. Our customers represent the hottest verticals in the financial service industry such as neobanks, challenger brokers, gaming and wallets. TabaPay is a highly profitable rocketship that processes billions of dollars each year.

TabaPay is seeking a dual-threat Product Manager to lead the evolution and commercialization of Shield, our identity and risk intelligence suite. Shield is transitioning from an internal control to a premier, revenue-generating product line. We need a leader who is deep in the technology stack but driven by market success.

In this role, you will own the Shield product end-to-end. You will define how our complex identity and risk tools—including 3DS, Real-Time Monitoring (RTM), Network Tokens, AVS/ANI, and Identity Verification—are packaged, integrated, and sold to the market.

Key Responsibilities

• Product Vision & Commercial Strategy: Own the roadmap for Shield. Define how we productize our risk intelligence to provide value to external customers while maximizing TabaPay's revenue.
• Technical Subject Matter Expertise: Serve as the definitive expert on the technical mechanics and data orchestration of the Shield stack, including 3DS (Authentication), Real-Time Monitoring (RTM) logic, Network Tokenization, AVS/ANI, and Identity/KYC tools
• External Productization: Lead the "outside-in" design of Shield. Work with Engineering to ensure our risk tools are scalable and API-first, and with Marketing to create compelling positioning and sales enablement.
• Market-Facing Leadership & Training: Act as the primary SME for Shield in customer discussions. You will train and enable all client-facing teams (Sales, Account Management, and Support) to ensure they can confidently articulate Shield's value proposition and best practices.
• Cross-Functional Collaboration & Data Insights: Act as the strategic hub for Shield, partnering with Risk and Compliance for domain expertise, Finance and Legal for commercial scalability, and Data Science to extract and translate RTM and 3DS performance into clear ROI narratives and prioritized engineering feedback loops.
• Vendor Ecosystem Management: Manage relationships with third-party providers. Negotiate commercial terms and evaluate technical performance to ensure they meet TabaPay's standards and margin goals.

Qualifications

• The "Dual-Threat" Profile: 10+ years in Product Management with a track record of managing technically complex products (Risk, Identity, or Security) with a clear commercial mandate.
• Technical Mastery: Substantial experience with the technical implementation of 3DS, RTM/Fraud Engines, Payment Tokens, and Identity/KYC workflows.
• Commercial Growth Mindset: Demonstrated ability to package technical features into marketable products, including pricing strategy and GTM execution.
• Enablement & Leadership: Proven ability to educate and upskill non-technical, client-facing teams and align diverse business units around a unified vision.
• Analytical Fluency: Ability to interpret complex data sets and translate "Risk Data" into "Business Value" narratives.

This role is located in Palo Alto, California - 3x a week in office.

The pay range for this position is $180,000; however, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

TabaPay offers the following benefits:

• 100% employer-paid health care insurance including medical, dental, vision, and life insurance (for employee only)
• Employer 401K Matching
• Generous and Flexible PTO

EEO Employer: TabaPay is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.