VIP Marketing Host - Hakkasan Nightclub Las Vegas

VIP Marketing Host

Tao Group Hospitality offers competitive benefits for all full-time team members such as medical, dental, and vision coverage, a 401(k) retirement program with employer match, life and disability insurance plans, ancillary insurance plans, an employee assistance program, fertility and family forming support and resources, pet insurance, employee discounts, TAO savings marketplace, time off, and much more!

The VIP Marketing Host generates revenue through the development and servicing of relationships with existing and potential target guests. The position facilitates all guest reservation requests promptly and without error, ensures guests are aware of events and supports the execution of them, maintains a high level of visibility throughout the facility, and builds guest loyalty by exceeding all expectations in service and dependability. The position will report to all scheduled duties in a timely manner and collaborate with all departments to ensure total guest satisfaction.

Essential functions of the position include, but are not limited to:

• Sell and maintain VIP table reservations/guest list at assigned branded location
• Maintain the minimum revenue support weekly requirements at company branded locations other than your own
• Maintain a minimum assigned number of guests checked in on the VIP guest lists
• All VIP table reservations must be entered into the company system including the guest's full name, cell number, and email address. (Reservations without complete information will not be counted towards the minimum requirements and individual commissions will not be paid)
• All assigned data collection, marketing, and social media tasks must be completed per management's requests
• Maintain professionalism at the workplace and with co-workers and patrons
• Alert and get approval for all breaks, leave of rotation, or duties which you cannot perform at the time they were assigned to you
• Maintain a consistent and high level of guest list productivity
• Be attentive to all company-related events and upcoming venues and changes
• Maintain and meet all marketing requirements such as guest list, contact information forms, social media invites, and bulletins
• Responsible for maintaining the workstation/podium in a neat and orderly fashion
• Maintain and promote a friendly atmosphere for customers and staff
• Provide customers with information and directions
• Inform management of any complaint, comments, or incident
• Appear in dress code for all shifts at your scheduled time
• Comply with cross-promotion of all venues and when needed
• Not to give company collateral or business cards to any questionable or known individuals who sell collateral or misrepresent the company
• Assists and/or completes additional tasks as assigned
• Must promote Tao Group Restaurants to all guests prior to visiting the nightclub to meet stated revenue goals per position
• Assist and/or complete additional tasks as assigned

Education/working knowledge:

• High school diploma or equivalent required
• Five plus (5+) years in the nightlife industry
• Proficient in Windows Microsoft Office and POS systems preferred
• 21+ years of age

Skills/physical demands/work environment/schedule:

Ability to write, read, and verbally communicate

Must have good positive energy throughout the day

Must be able to print legibly for team members, management, and guests to read

Must be able to stand for extended periods of time

Must be able to move quickly

Must be able to push and lift up to 75 lbs. with or without assistance

Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

May work extended hours, irregular shifts, evening and/or weekend shifts, and holiday work may be required

Exposure to cleaning materials

Office, casino, nightclub, bar, lounge, and/or restaurant working environment

Maintain a professional, neat, and well-groomed appearance adhering to company standards

Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

Ability to maintain confidentiality

Ability to handle a fast-paced, busy, and somewhat stressful environment